Summary
Overview
Work History
Education
Skills
Hobbies: Tennis, Singing, Running
Languages
Timeline
Generic
Neariina Mirella Peltoniemi

Neariina Mirella Peltoniemi

Espoo

Summary

Several years of experience providing excellent customer service in a fast-paced environment. Creative and skilled at solving problems and developing new ideas. Able to solve problems from a broad range of perspectives. A proven collaborative team player with the skills and motivation to take on multiple challenging tasks at the same time while meeting strict deadlines. Ability to implement plans, make decisions and motivate others.

Overview

6
6
years of professional experience

Work History

Chairman/ Event Coordinator /Tennis Coach

Aalto Tennis Ry
01.2023 - Current
  • Led the executive committee in overseeing all club operations, including budget management, event planning, and member engagement.
  • Successfully organized a tennis trip to Mallorca, coordinating logistics, travel arrangements, and on-site activities for club member.
  • Implemented innovative membership retention strategies, resulting in around 15% increase in club membership over the past year.
  • Facilitated regular committee meetings, ensuring effective communication and collaboration among team members.
  • Spearheaded fundraising initiatives to support club improvement and expansion, securing sponsorships and organizing fundraising events.
  • Conducted group and individual tennis lessons for players of various skill levels, emphasizing proper technique and strategy.

Waitress / Event Coordinator /Promoter

Barona
12.2019 - 12.2022
  • Work periods of varying lengths across a range of companies in different sectors.
  • Communicating with guests to better meet their needs and provide excellent customer service.
  • Promoted Alvar Pet startup company in summer 2021.
  • Was part of organizing Emma's gala in 2020

Host /Waitress

Amarillo
04.2019 - 10.2019
  • Played a pivotal role in the successful launch and opening of a new Amarillo restaurant in Helsinki city center.
  • Greeted and welcomed guests with a warm and friendly demeanor, creating a positive first impression.
  • Managed reservations, seating arrangements, and waitlists, optimizing table turnover and guest satisfaction.
  • Demonstrated exceptional knowledge of the menu, providing detailed descriptions and recommendations to diners.
  • Consistently maintained a high level of professionalism and attention to detail during high-pressure shifts.
  • Received positive feedback from guests for outstanding service, contributing to the restaurant's excellent reputation.

Waitress

Restaurant Merisali
04.2018 - 08.2018
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.

Customer Service / Promoter

Vitamail
06.2017 - 08.2017

Education

Psychologist - Psychology

Helsinki University Faculty of Medicine
Finland
06.2026

BBA -

Aalto University School of Business
Finland
05.2024

Skills

  • Excellent Customer Service
  • Multitasking
  • Business Growth
  • Conflict Resolution and Problem-Solving
  • Adaptability
  • Effective Communication
  • Collaboration
  • Cultural Sensitivity
  • Integration of Psychology and Business

Hobbies: Tennis, Singing, Running

Tennis is more than just a game; it's a source of inspiration, discipline, and continuous self-improvement. I have spent countless hours on the court, refining my skills, and embracing the challenges it offers. Tennis has taught me the importance of focus, perseverance, and strategic thinking. My passion for tennis extends beyond the court, as I also enjoy coaching and mentoring aspiring players, sharing my knowledge and love for the sport.


Music and especially singing is the medium through which I express my emotions and creativity. From classical to contemporary genres, I find joy in exploring the limitless world of music. Music has taught me the power of teamwork, harmony, and the transformative impact of art on people's lives.


Running, to me, is the embodiment of personal challenge and physical endurance. This passion has driven me to participate in various marathons and endurance events, pushing my physical boundaries and fostering mental resilience. Running has taught me the value of discipline, goal-setting, and the importance of maintaining a healthy lifestyle.

Languages

Finnish
Native language
English
Proficient
C2
Swedish
Elementary
A2

Timeline

Chairman/ Event Coordinator /Tennis Coach

Aalto Tennis Ry
01.2023 - Current

Waitress / Event Coordinator /Promoter

Barona
12.2019 - 12.2022

Host /Waitress

Amarillo
04.2019 - 10.2019

Waitress

Restaurant Merisali
04.2018 - 08.2018

Customer Service / Promoter

Vitamail
06.2017 - 08.2017

Psychologist - Psychology

Helsinki University Faculty of Medicine

BBA -

Aalto University School of Business
Neariina Mirella Peltoniemi