Neea Inkinen
Amsterdam
Summary
I'm a Finnish 22-year-old college student with a strong customer service background. I have experience working as a cashier and in a café, where I learned to work efficiently in fast-paced environments. I am friendly, hardworking, and a quick learner who enjoys working with people. I like to set myself goals and always strive to achieve them.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cafe worker
Espresso House
Tampere, Pirkanmaa
09.2024 - 01.2025
Retail cashier
K-Market Äetsä
Sastamala, Pirkanmaa
09.2020 - 09.2024
- Took part in regular training programmes to enhance knowledge base and skills set.
- Handled high-pressure situations calmly whilst serving a large number of customers for example during holiday season.
- Always saw customer service as an important part of her job and focused on it, for example by talking to them, listening to their feedback and helping them.
- Helped meet business needs by working extra shifts.
Cafe worker
Espresso House
Tampere
08.2019 - 09.2020
- Made and served food and beverages with speed, quality and consistency, thriving in fast-paced cafe environments and meeting customer demand.
- Maintained clean, organised cafe workspaces, enabling co-workers to readily locate required supplies.
- Followed health and safety standards to protect customers from illness and cross-contamination.
- Warmly greeted and served customers to deliver exceptional customer service to ensure repeat business.
Education
Tampereen Yhteiskoulun Lukio
Tampere, Pirkanmaa 08.2019 - 09.2020
Baccalaureate -
Vammalan Lukio
Sastamala, Pirkanmaa 09.2020 - 06.2022
Bachelor of Business Administration - Economics
Tampereen Yliopisto
Tampere, Pirkanmaa 09.2024 -
Bachelor of Business Administration - Economics
University of Applied Sciences Europe
Amsterdam, Netherlands 02.2025 - 12.2025
Skills
- Can work well under pressure
- Good quality customer service
- Beverage and food preparation techniques
- Taking payments
- Order processing
- Highly organised
- Cooperative team player
- Speedy and efficient
- Food safety trained
Languages
Finnish
Native
English
Advanced
Swedish
Upper intermediate
German
Beginner
Certification
Hygiene Passport – 2019
Timeline
Bachelor of Business Administration - Economics
University of Applied Sciences Europe
02.2025 - 12.2025
Cafe worker
Espresso House
09.2024 - 01.2025
Bachelor of Business Administration - Economics
Tampereen Yliopisto
09.2024 -
Retail cashier
K-Market Äetsä
09.2020 - 09.2024
Baccalaureate -
Vammalan Lukio
09.2020 - 06.2022
Cafe worker
Espresso House
08.2019 - 09.2020
Tampereen Yhteiskoulun Lukio
08.2019 - 09.2020
Similar Profiles
Froeya Kristiane TorpFroeya Kristiane Torp
Barista at Espresso HouseBarista at Espresso House
Veijo VetoniemiVeijo Vetoniemi
Coffee Shop Manager at Espresso HouseCoffee Shop Manager at Espresso House
Charli CostaCharli Costa
Barista at House of Cards EspressoBarista at House of Cards Espresso