Nicole Thadeus Tarimo
Tampere
Summary
Motivated, adaptable, responsible and committed job seeker with a history of meeting company needs with consistent and organized practices.
Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Methodical, customer-focused approach to work and a strong drive to see things through to completion.
Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Overview
1
1
Certification
Work History
Warehouse Organiser (Internship)
NRC Group Finland Oy
Tampere
15.02.24 - 02.02.24
- Ensured compliance with safety regulations while handling materials within the warehouse.
- Organized warehouse inventory in an efficient manner, utilizing proper storage techniques.
- Inventory Intake
Underwriting Administration
Nautical Underwriting Managers
Johannesburg
08.07.19 - 30.03.22
- Prepared documents for underwriting review and maintained electronic filing systems.
- Processed incoming mail and distributed to appropriate parties.
- Assisted with the preparation of new business applications, renewals, endorsements and policy changes.
- Compiled reports on underwriting activities for management review.
- Maintained accurate records of all underwriting transactions in the database system.
- Generated correspondence related to underwriting decisions and recommendations.
- Responded to inquiries from internal and external customers regarding coverage issues or other matters related to policies or procedures.
- Entered data into various computer systems as needed for tracking purposes.
- Verified accuracy of information provided by customers prior to submitting it for processing.
- Monitored changes in regulations affecting the Underwriting Department's operations and adjusted processes accordingly.
- Assisted with maintaining compliance with applicable laws, regulations, rules, standards and other requirements governing insurance products.
- Developed training materials related to underwriting processes.
- Participated in quality assurance audits within the Underwriting Department.
- Identified areas of improvement in existing operational processes.
- Provided guidance to junior staff members on day-to-day tasks associated with the department's operations.
- Performed data entry functions to track information such as payments, account updates and customer interactions.
- Negotiated coverage, policy pricing and service delivery during meetings with customers, agents or brokers.
- Worked with colleagues to review, accept or deny new and renewal business.
- Responded to customer issues to provide immediate resolution and improve retention.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
- Reduced financial discrepancies by accurately analyzing and managing customer orders and invoices for various Fortune 500 companies.
Debt Collector (Training)
Ismail & Dhaya Law Attorneys
Johannesburg
02.04.19 - 28.04.19
- Identified delinquent accounts and contacted debtors to negotiate payment terms.
- Verified accuracy of account information and updated records accordingly.
- Explained the consequences of non-payment in a professional manner.
- Researched complex billing issues and provided solutions to resolve disputes.
- Maintained detailed documentation regarding collection activities, customer conversations, and payment arrangements.
- Escalated unresolved disputes to legal counsel as necessary.
- Attended meetings with internal staff members to discuss best practices for collections processes.
- Remained calm, stayed professional and provided exceptional service on calls, even when interacting with difficult individuals.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Answered customer questions regarding account discrepancies or problems.
Assistant (Temporary)
Classic Car Wash
Johannesburg
07.01.19 - 29.03.19
- Greeted visitors, clients and guests in a professional manner.
- Maintained an inventory of office supplies ensuring stock levels were adequate at all times.
- Compiled data into spreadsheets for analysis or reporting purposes.
- Prepared expense reports by gathering receipts and verifying information against company policy guidelines.
Hospitality Training
Asilia Camps and Lodges Africa
Arusha
01.06.17 - 31.01.18
- Understood and followed oral and written directions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
Restaurant Manager
Zest Bistro
Arusha
04.04.16 - 31.05.17
- Ensured compliance with all food safety regulations and sanitation standards.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Conducted weekly team meetings to discuss performance issues and provide feedback.
- Analyzed financial statements to identify areas of improvement or cost savings opportunities.
- Inspected dining room area regularly for cleanliness and adherence to safety standards.
- Adhered to all health department regulations regarding food storage and preparation.
- Collaborated with local businesses to create mutually beneficial partnerships.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Optimized profits by controlling food, beverage and labor costs.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Assisted staff by serving food and beverages or bussing tables.
Television Presenter
Channel 10
Dar Es Salaam
02.02.15 - 30.01.16
- Broadcasting on Live Television
- Interviews for Television
- Production of Television Programs
- Understood and followed oral and written directions.
- Collaborated with others to discuss new opportunities.
Television and Radio Presenter
Clouds Media Group
Dar Es Salaam
01.02.13 - 30.04.14
- Managed and operated radio broadcasting equipment.
- Produced engaging content for radio shows.
- Researched topics to be discussed on air.
- Interviewed guests for radio programs.
- Recorded, edited, and archived audio files for future use.
- Generated ideas for new show formats and content segments.
- Responded to listener feedback in a timely manner.
- Conducted sound checks prior to live broadcasts.
- Composed music playlists for radio programs as needed.
- Monitored the latest news stories relevant to the station's format.
- Collaborated with other departments within the organization.
- Followed detailed scripts while presenting on air.
- Attended meetings with program directors or other staff members.
- Engaged with followers on social media platforms related to the station.
- Planned shows by selecting music and topics and writing content.
- Researched and studied background information to prepare for programs or interviews.
- Built relationships with sponsors to promote endorsements.
- Researched topics before writing scripts and reporting on findings.
- Memorized scripts or used ad-libs to introduce station and open and close shows.
- Answered phone calls from listeners to request songs or talk about current topics.
- Read news flashes to inform audiences of important events.
- Interviewed show guests about lives, work or topics of current interest.
- Hosted events being broadcast over television or radio.
- Announced station breaks, commercials and public service information
- Collaborated with producers and assistants to select and implement program content.
Education
Diploma in Journalism And Mass Communication - Journalism, Broadcast
Dar Es Salaam School of Journalism
Dar Es Salaam, Tanzania01-2013
Incomplete - International Relations And Diplomacy
Center For Foreign Relations
Dar- Es- Salaam, Tanzania01-2016
Middle School - Middle School Education
Genesis Schools
Dar Es Salaam, Tanzania01-2009
Primary School Education
Academic International School
Dar Es Salaam Tanzania01-2005
High School Diploma -
St Constantine International School
Arusha, Tanzania01-2012
Laureate International School
Dar Es Salaa, TanzaniaSkills
- Analytics
- Report Writing
- Research
- Recordkeeping
- Presentations
- Creative and Resourceful
- Punctual
- Team Collaboration
- Data Management
- Client Relationships
- Interpersonal and Social Skills
- Administrative tasks
- Workflow Optimization
- Creativity and Innovation
- Collaboration
- Loyal & Entrusted
- Public Speaking
- Telephone Etiquette
- Quick Learner
- Multitasking and Organization
- Attention to Detail
- Analytical mindset
- Teamwork and Collaboration
- Computer Skills
- Problem-Solving
- Project Management
- Fast Learner
- Administrative Support
- Reliable
Affiliations
- AfroFinn's Volunteer
- Football
- Swimming
- Event Host
Languages
English
First Language
Swahili
Proficient (C2)
C2
Finnish
Intermediate (B1)
B1
Certification
- Occupational Safety Card (Työturvallisuus Korti)
Timeline
Warehouse Organiser (Internship)
NRC Group Finland Oy
15.02.24 - 02.02.24
Underwriting Administration
Nautical Underwriting Managers
08.07.19 - 30.03.22
Debt Collector (Training)
Ismail & Dhaya Law Attorneys
02.04.19 - 28.04.19
Assistant (Temporary)
Classic Car Wash
07.01.19 - 29.03.19
Hospitality Training
Asilia Camps and Lodges Africa
01.06.17 - 31.01.18
Restaurant Manager
Zest Bistro
04.04.16 - 31.05.17
Television Presenter
Channel 10
02.02.15 - 30.01.16
Television and Radio Presenter
Clouds Media Group
01.02.13 - 30.04.14
Diploma in Journalism And Mass Communication - Journalism, Broadcast
Dar Es Salaam School of Journalism
Incomplete - International Relations And Diplomacy
Center For Foreign Relations
Middle School - Middle School Education
Genesis Schools
Primary School Education
Academic International School
High School Diploma -
St Constantine International School
Laureate International School
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