Nitika Sood
Espoo, Uusimaa
Summary
I’m a dynamic and result-oriented interior designer with a proven track record. With a passion for transforming spaces into functional and aesthetically pleasing environments, I have successfully combined my creative vision with exceptional sales skills to deliver outstanding results. My extensive experience in the industry, along with a commitment to staying updated with the latest design trends, enables me to consistently exceed client expectations and drive business growth. I have received accolades for my attention to detail, strong communication skills, and ability to excel under pressure, all of which are my key strengths. Nevertheless, life is an ongoing journey, and I continuously seek opportunities to enhance my professional development. I am a fast learner, innovative, results-oriented professional with a pleasant personality, and a proven track record of working independently with a high level of motivation.
Overview
16
16
years of professional experience
Work History
Sales/Designer
Novart, VJ-Profit Oy
03.2020 - Current
- Highly skilled project manager with strong leadership, good communication and negotiation skills
- Managed all my projects with professional approach from consultation, design to installation
- Successfully assisted clients throughout their decision-making process, choosing furnishings, light fixtures & accessories within preferences and budget
- Built loyal customer base by consistently delivering exceptional service.
Store Manager
HTH, Markkinointi Pakkaset Oy
03.2016 - 01.2018
- Supervised and trained team of 3, while improved store sales by 10%
- Worked effectively without supervision, collaborating closely with the CEO to develop the store's brand and strategy
- Utilized 3D software to showcase completed projects, creating a "wow" effect and employed upselling, sales tactics, and retention incentives to boost annual company sales
- Conducted home site visits as necessary to assess and fulfill customer needs, adjusting plans to meet their requirements
Customer Service Representative
Marimekko Oyj, Helsinki
08.2007 - 03.2016
- Fantastic experience in one of Finland’s fashion design house, Marimekko
- Customer service was at the core of my daily work routine, provided fast, friendly, and informed assistance for routine queries and service complaints
- Handled the backend processes like, billing procedures, processed payments and assisted with payment option setup
- Responsible for updating seasonal displays, including windows and mannequins, to showcase current product lines, while created engaging displays to capture customer interest and boost revenue
- Coordinated inventory, stocking, and ordering seamlessly.
Education
Interior Designer Training Programme - Interior Design
AJK-jatkokoulutus (adult Education)
Helsinki11.2014
Specialist Vocational Qualification - Interior Decorator
Helsingin Maalariammattikoulu
Helsinki04.2013
Business Information Technology - Science in Information And Communication
Business Collage Helsinki
Helsinki05.2007
Senior High School
Espoon Yhteislyseon Lukio
Espoo05.2004
Skills
- Customer service
- Project management
- Designing program administer
- MS Office proficient
- Store operations oversight
- Risk management
Timeline
Sales/Designer
Novart, VJ-Profit Oy
03.2020 - Current
Store Manager
HTH, Markkinointi Pakkaset Oy
03.2016 - 01.2018
Customer Service Representative
Marimekko Oyj, Helsinki
08.2007 - 03.2016
Interior Designer Training Programme - Interior Design
AJK-jatkokoulutus (adult Education)
Specialist Vocational Qualification - Interior Decorator
Helsingin Maalariammattikoulu
Business Information Technology - Science in Information And Communication
Business Collage Helsinki
Senior High School
Espoon Yhteislyseon Lukio
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