NOAM CALVACHE JI
Helsinki,Finland
Overview
9
9
years of professional experience
8
8
years of post-secondary education
Work history
Search Engine Optimisation Specialist
Vultur Oy
Helsinki, Finland
2022.01 - Current
- Strategic on-page optimization to improve search engine visibility and enhance user experience.
- Generating regular reports on key SEO metrics, including organic traffic, keyword rankings, and conversion rates, and presenting findings to stakeholders to showcase progress and make data-driven recommendations.
- Utilized benchmarking analysis to evaluate and compare SEO performance metrics against industry standards, identifying areas for improvement and implementing effective strategies for enhanced search engine rankings.
Professional American Football Player and Coach
International
2018.10 - Current
- Accomplished professional American football athlete with a stellar record of success, demonstrating exceptional skills in leadership, strategic planning, communication, time management and discipline, and contributing to four national championship tittles with four different organizations in three different countries.
- Experienced coach with a comprehensive understanding of the game, adept at successfully coaching and mentoring teammates to enhance their skill development and foster personal growth.
Customer Support Representative
PTW International
Glasgow , Scotland
2018.10 - 2019.02
- Providing support via email / chat / phone for customers seeking technical assistance, purchase queries and account queries
- Carrying out research to troubleshoot customers' technical problems and find the best solutions with the goal of achieving first contact resolution
Retail Sales Assistant
The Swatch Group
Madrid, Spain
2014.07 - 2016.09
- Assisting customers, processing cash and card payments, store accounting, stock control and and Management, visual merchandising, store cleanliness and store security.
- Remarkable skills for selling.
- Excellence in customer care (several mystery shoppers with an average grade over 96/100).
Crew Member
McDonald's
Stirling, Scotland
2016.09 - 2017.07
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
Customer Service Assistant
Lidl
Stirling, Scotland
2017.09 - 2018.06
- Played a pivotal role in stock management, ensuring accurate inventory levels, replenishing shelves, and organizing merchandise to guarantee product availability for customers.
- Efficiently processed payments, handling transactions with accuracy and professionalism while skillfully addressed and resolved customer complaints, demonstrating exceptional problem-solving abilities and maintaining a high level of customer satisfaction.
Education
Master of Science - Strategic Business Development
University of Vaasa
Vaasa 2022.09 -
BA with Honours - Economics and Marketing
University of Stirling
Stirling 2016.09 - 2021.06
Bachelor of Business Administration - Administration and Business Management
Universidad Alcala de Henares
Madrid 2015.09 - 2016.01
A-Levels - Social Science
Instituto Arcipreste de Hita
Madrid/Spain 2012.09 - 2014.06
A-Levels -
Avon High School
Indianapolis, IN, USA. 2011.10 - 2012.06
GCSEs -
Liceo Consul
Madrid, SpainSkills
- Advance WordPress
- Microsoft Office skills and Web design
- European Driver License
Interests
European Driver License, 9 years of experience.
, American football player:
Junior Spanish National Championship as main captain.
British American Football BUCS National Champion.
Member of the Junior/Senior Spanish National Football Team.
Additional Information
- STA Professional Award for Pool Lifeguard at SCQF Level 7
Languages
English
Fluent
Timeline
Master of Science - Strategic Business Development
University of Vaasa
2022.09 -
Search Engine Optimisation Specialist
Vultur Oy
2022.01 - Current
Customer Support Representative
PTW International
2018.10 - 2019.02
Professional American Football Player and Coach
International
2018.10 - Current
Customer Service Assistant
Lidl
2017.09 - 2018.06
Crew Member
McDonald's
2016.09 - 2017.07
BA with Honours - Economics and Marketing
University of Stirling
2016.09 - 2021.06
Bachelor of Business Administration - Administration and Business Management
Universidad Alcala de Henares
2015.09 - 2016.01
Retail Sales Assistant
The Swatch Group
2014.07 - 2016.09
A-Levels - Social Science
Instituto Arcipreste de Hita
2012.09 - 2014.06
A-Levels -
Avon High School
2011.10 - 2012.06
GCSEs -
Liceo Consul