Overview
Work history
Education
Skills
Interests
Additional Information
Languages
Timeline
Generic

NOAM CALVACHE JI

Helsinki,Finland

Overview

9
9
years of professional experience
8
8
years of post-secondary education

Work history

Search Engine Optimisation Specialist

Vultur Oy
Helsinki, Finland
01.2022 - Current


  • Strategic on-page optimization to improve search engine visibility and enhance user experience.
  • Generating regular reports on key SEO metrics, including organic traffic, keyword rankings, and conversion rates, and presenting findings to stakeholders to showcase progress and make data-driven recommendations.
  • Utilized benchmarking analysis to evaluate and compare SEO performance metrics against industry standards, identifying areas for improvement and implementing effective strategies for enhanced search engine rankings.

Professional American Football Player and Coach

International
10.2018 - Current
  • Accomplished professional American football athlete with a stellar record of success, demonstrating exceptional skills in leadership, strategic planning, communication, time management and discipline, and contributing to four national championship tittles with four different organizations in three different countries.
  • Experienced coach with a comprehensive understanding of the game, adept at successfully coaching and mentoring teammates to enhance their skill development and foster personal growth.

Customer Support Representative

PTW International
Glasgow , Scotland
10.2018 - 02.2019
  • Providing support via email / chat / phone for customers seeking technical assistance, purchase queries and account queries
  • Carrying out research to troubleshoot customers' technical problems and find the best solutions with the goal of achieving first contact resolution


Retail Sales Assistant

The Swatch Group
Madrid, Spain
07.2014 - 09.2016
  • Assisting customers, processing cash and card payments, store accounting, stock control and and Management, visual merchandising, store cleanliness and store security.
  • Remarkable skills for selling.
  • Excellence in customer care (several mystery shoppers with an average grade over 96/100).

Crew Member

McDonald's
Stirling, Scotland
09.2016 - 07.2017
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.


Customer Service Assistant

Lidl
Stirling, Scotland
09.2017 - 06.2018
  • Played a pivotal role in stock management, ensuring accurate inventory levels, replenishing shelves, and organizing merchandise to guarantee product availability for customers.
  • Efficiently processed payments, handling transactions with accuracy and professionalism while skillfully addressed and resolved customer complaints, demonstrating exceptional problem-solving abilities and maintaining a high level of customer satisfaction.

Education

Master of Science - Strategic Business Development

University of Vaasa
Vaasa
09.2022 -

BA with Honours - Economics and Marketing

University of Stirling
Stirling
09.2016 - 06.2021

Bachelor of Business Administration - Administration and Business Management

Universidad Alcala de Henares
Madrid
09.2015 - 01.2016

A-Levels - Social Science

Instituto Arcipreste de Hita
Madrid/Spain
09.2012 - 06.2014

A-Levels -

Avon High School
Indianapolis, IN, USA.
10.2011 - 06.2012

GCSEs -

Liceo Consul
Madrid, Spain

Skills

  • Advance WordPress
  • Microsoft Office skills and Web design
  • European Driver License


Interests

European Driver License, 9 years of experience. , American football player: Junior Spanish National Championship as main captain. British American Football BUCS National Champion. Member of the Junior/Senior Spanish National Football Team.

Additional Information

  • STA Professional Award for Pool Lifeguard at SCQF Level 7

Languages

English
Fluent

Timeline

Master of Science - Strategic Business Development

University of Vaasa
09.2022 -

Search Engine Optimisation Specialist

Vultur Oy
01.2022 - Current

Customer Support Representative

PTW International
10.2018 - 02.2019

Professional American Football Player and Coach

International
10.2018 - Current

Customer Service Assistant

Lidl
09.2017 - 06.2018

Crew Member

McDonald's
09.2016 - 07.2017

BA with Honours - Economics and Marketing

University of Stirling
09.2016 - 06.2021

Bachelor of Business Administration - Administration and Business Management

Universidad Alcala de Henares
09.2015 - 01.2016

Retail Sales Assistant

The Swatch Group
07.2014 - 09.2016

A-Levels - Social Science

Instituto Arcipreste de Hita
09.2012 - 06.2014

A-Levels -

Avon High School
10.2011 - 06.2012

GCSEs -

Liceo Consul
NOAM CALVACHE JI