Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Oleg Gamarko

Riga, Latvia

Summary

An organized and motivated individual with strong time management and organizational skills, ready to apply them in diverse environments. I am proactive in learning new skills and consistently apply my existing expertise to drive success. With a commitment to staying up-to-date with industry trends, I am dedicated to continuously improving processes and achieving team goals

Overview

20
20
years of professional experience
1
1
Certification

Work History

Project Specialist

TietoEvry Latvia
Riga
05.2023 - Current

• Actively contribute to internal development initiatives and cross-functional projects, enhancing operational efficiency and internal tools.

• Deliver exceptional customer support via chat and ticketing systems, ensuring timely and professional resolution of client requests.

• Demonstrate attention to detail by performing monthly closing activities and routine data management tasks with high accuracy.

• Conduct functional testing and issue tracking in Jira, collaborating with development and QA teams to identify, report, and follow up on bugs and feature improvements.

• Support process optimization and documentation, working extensively with internal systems and tools.

• Communicate effectively with international teams in English, aligning global operations and fostering collaboration across departments.

Customer Support Specialist

GSM Group
Riga
01.2022 - 04.2023
  • Support services.
  • Data processing and inventory management.
  • Goods receipt.
  • Work with Microsoft Office, Linnworks Software, and BackMarket Marketplace.

Warehouse Manager

Internet Shop - Sport nutrition
Riga
03.2011 - 01.2022
  • Organization, business development.
  • Warehouse management, data processing.
  • Work with clients.
  • Work with Microsoft Office and PrestaShop.

Warehouse Administrator

Sia Forans
Riga
07.2007 - 11.2010
  • Work with documents.
  • Communication with clients.
  • Data entry, inventory management. Goods inspection.
  • Work with Microsoft Office and various software programs

Warehouse Administrator

Elkor Group
Riga
06.2005 - 01.2007
  • Work with documents. Communication with clients. Data entry, inventory management.
  • Goods inspection.
  • Work with Microsoft Office and various software programs.

Education

Bachelor of Arts - Business Management in Tourism

ISMA - Information Systems Management University
Riga
08-2008

Some College (No Degree) -

60th Secondary School College
Riga

Skills

  • Project management
  • Data analysis
  • Customer service
  • Process optimization
  • Jira issue tracking
  • Internal documentation
  • Inventory management
  • Microsoft Office
  • Attention to detail
  • Time management
  • Teamwork and collaboration
  • Analytical thinking

Languages

Russian
First Language
English
Upper Intermediate (B2)
B2
Latvian
Intermediate (B1)
B1

Certification

  • Lingua Franca - Business Upper - Intermediate II level with a grade of A
  • Baltijas Datoru akadēmija - Microsoft Excel Advanced
  • Triviums - Internal Client and Me.

Timeline

Project Specialist

TietoEvry Latvia
05.2023 - Current

Customer Support Specialist

GSM Group
01.2022 - 04.2023

Warehouse Manager

Internet Shop - Sport nutrition
03.2011 - 01.2022

Warehouse Administrator

Sia Forans
07.2007 - 11.2010

Warehouse Administrator

Elkor Group
06.2005 - 01.2007

Bachelor of Arts - Business Management in Tourism

ISMA - Information Systems Management University

Some College (No Degree) -

60th Secondary School College
Oleg Gamarko