Olfa Maacha
Summary
Compassionate social counselor offering five year background supporting clients through crisis intervention, communication and counseling. Proficient in preparing case study reports, coordinating with community organizations and conducting motivational interviews. Efficient and accommodating professional committed to providing guidance to those in need. Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.
Overview
6
6
years of professional experience
Work History
Social Services Coordinator
City Of Espoo
11.2022 - Current
- Cultivated positive, trusting relationships with clients and community providers to promote effective coordination of resources.
- Identified community resources to support clients.
- Provided crisis intervention, guidance and supportive counseling to clients.
- Participated in community events to promote services and engage with public.
- Collaborated with community members to develop and implement service initiatives.
- Advocated for social and community service programs to increase awareness and funding.
Social Work Counselor
City Of Espoo
12.2021 - 10.2022
- Provided group and individual counseling to identify, discuss and resolve problems and issues.
- Provided crisis intervention, guidance and supportive counseling to clients.
- Identified community resources to support clients.
- Prepared reports for courts and participated in [Number] [Type] court proceedings.
- Assisted clients in accessing services and benefits by providing education and information about community resources, successfully assisting [Number] clients in acquiring needed aid.
- Visited homes and agencies to provide support and case management services to clients.
- Coordinated with social, public and welfare agencies to obtain and provide client information.
- Educated clients and families on mental health, wellness and recovery topics.
Social Work Counselor
City Of Espoo
03.2021 - 11.2021
- Provided group and individual counseling to identify, discuss and resolve problems and issues.
- Provided crisis intervention, guidance and supportive counseling to clients.
- Identified community resources to support clients.
- Prepared reports for courts and participated in court proceedings.
- Assisted clients in identifying community resources and connecting with appropriate services.
- Assisted clients in developing and setting realistic goals to promote positive change.
- Facilitated peer support groups to help clients connect with others.
Social Work Counselor
Humana
01.2018 - 12.2020
- Provided group and individual counseling to identify, discuss and resolve problems and issues.
- Provided crisis intervention, guidance and supportive counseling to clients.
- Identified community resources to support clients.
- Prepared reports for courts and participated in court proceedings.
- Assisted clients in accessing services and benefits by providing education and information about community resources, successfully assisting clients in acquiring needed aid.
- Coordinated with social, public and welfare agencies to obtain and provide client information.
Education
Bachelor of Social Services - Social Services
Metropolia University of Applied Sciences
Helsinki, Finland10.2022
Bachelor of English Language And Literature - Humanities
Manouba University
Tunis, Tunisia06.2009
Skills
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Interpersonal awareness
- Organized
- Reliability
- Team Player
- Values and ethics
Languages
Arabic
Native language
English
Proficient
C2
French
Advanced
C1
Finnish
Advanced
C1
Timeline
Social Services Coordinator
City Of Espoo
11.2022 - Current
Social Work Counselor
City Of Espoo
12.2021 - 10.2022
Social Work Counselor
City Of Espoo
03.2021 - 11.2021
Social Work Counselor
Humana
01.2018 - 12.2020
Bachelor of Social Services - Social Services
Metropolia University of Applied Sciences
Bachelor of English Language And Literature - Humanities
Manouba University
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