Olga Sopko
Rovaniemi
Summary
Adept at fostering relationships and a positive atmosphere, I leveraged my organizational skills and multitasking abilities to enhance customer satisfaction and streamline operations at Holiday Agency. With a track record of adapting quickly to new challenges, I successfully coordinated events and managed teams, achieving a significant increase in client acquisition.
Overview
14
14
years of professional experience
Work History
Owner, Organizer and Decorator of Holidays
Holiday Agency
Uman,Ukraine
05.2014 - 02.2022
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Search for customers
- Coordination of the theme and specifics of the holidays
- Catering services, installation of glass pyramids, chocolate fountains
- Decoration of banquet halls and outdoor ceremonies
- Cooperation with restaurants, photographers, confectioners
Cashier
Eldorado Supermarket
Uman, Ukraine
01.2012 - 01.2014
- Welcomed customers and helped determine their needs.
- Control and sale of goods.
- Accounting of goods and cash register
- Assisted customers with returns, refunds and resolving transaction issues.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Waiter, Cook
Restaurant
Uman, Ukraine
11.2009 - 12.2010
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Met guests at the entrance, served guests
- Accepted orders from guests.
- Served orders in the correct sequence of drinks and dishes.
- Knowledge of the rules of serving .
- Preparation and serving of cold snacks.
- Assisting the chef in the preparation of main dishes.
- Assessing the quality and freshness of products.
Storekeeper
Mobilika, a Mobile Communications Company
Uman, Ukraine
08.2008 - 09.2009
- Ensured timely order fulfillment for customer satisfaction through efficient processing of purchase requests and shipments.
- Acceptance of orders and distribution of goods in stores.
- Quality control of mobile phones, SIM cards, chargers.
- Recalculation in stores and at the office
- Used Software to check and count all product inventories.
Education
Chef 4th Grade - Cook, Fruit And Vegetable Grower
Uman Professional Agrarian Lyceum
Uman,Ukraine 06.2007
Skills
- Relationship Building
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Multitasking Abilities
- Critical Thinking
- Organizational Skills
Languages
Ukrainian
Bilingual or Proficient (C2)
Англійська
Intermediate (B1)
Timeline
Owner, Organizer and Decorator of Holidays
Holiday Agency
05.2014 - 02.2022
Cashier
Eldorado Supermarket
01.2012 - 01.2014
Waiter, Cook
Restaurant
11.2009 - 12.2010
Storekeeper
Mobilika, a Mobile Communications Company
08.2008 - 09.2009
Chef 4th Grade - Cook, Fruit And Vegetable Grower
Uman Professional Agrarian Lyceum