Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Languages
Timeline
Generic

Olukayode Olafusi

Maauunintie 19 A13 Vantaa,Vantaa Finland

Summary

Dynamic e-commerce and business development professional with a robust track record in client relationship management, sales strategy execution, and international market engagement. Expertise includes cultivating long-term partnerships, coordinating complex projects, and delivering exceptional customer experiences that drive satisfaction and retention. Proven ability to manage multiple priorities in fast-paced environments, consistently generating new business opportunities while fostering customer loyalty. Committed to leveraging innovative solutions to enhance operational efficiency and achieve strategic objectives.

Overview

6
6
years of professional experience

Work History

E-Commerce Specialist | Sales Strategy & Logistics

Perfec Days
05.2021 - Current
  • Serve as the main contact for both domestic and international clients, ensuring satisfaction through proactive communication and timely issue resolution.
  • Build and maintain long-term customer relationships, leading to repeat business and referrals.
  • Develop and execute targeted sales campaigns to generate leads, increase online visibility, and boost revenue.
  • Coordinate international logistics, including order fulfillment, customs compliance, and supplier communication.
  • Create engaging digital marketing and social media content in collaboration with design partners to drive brand awareness.
  • Monitor sales performance and market trends to identify new opportunities and adjust strategies accordingly.
  • Display positive, professional, friendly, and high-energy willingness to assist customers through video, chat, or telephone interactions.
  • Maintain working knowledge of company products, services, and promotions.
  • Collaborate with search engine shopping specialists to place marketing content in desired online locations.
  • Monitor trends in online retail to identify new growth opportunities.
  • Utilized various analytics tools to track customer behavior and optimize website layout.
  • Managing approximately 30 incoming calls, emails, and faxes per day from customers.

Junior Business Development Coordinator

Puna Musta Oy via Eezy Oyj
05.2019 - 08.2020
  • Generated new business with marketing initiatives and strategic plans.
  • Executed calling campaigns targeting direct end-user prospective accounts.
  • Supported the execution of business development strategies by identifying potential clients and initiating contact to expand the customer base.
  • Maintained regular communication with existing clients, ensuring high satisfaction and uncovering new opportunities.
  • Collaborated with marketing teams to produce promotional content for campaigns, including digital materials for social channels.
  • Assisted in coordinating events and projects involving multiple stakeholders, ensuring smooth logistics and clear communication.
  • Prepared proposals, tracked sales activity, and maintained accurate reporting for management review.
  • Developed business pipeline using cold and warm techniques.
  • Negotiated contracts and closed sales with new and existing clients.
  • Used SalesForce to handle current portfolio and prospective leads.
  • Reviewed invoices, payment requests, and expense reimbursements before approval.
  • Conducted market research to identify new opportunities and target markets.
  • Improved website visibility through the development and implementation of SEO strategies.
  • Developed creative presentations, trend reports, kit assets, and product data sheets.
  • Analyzed and reported on KPIs to validate and demonstrate the success of marketing campaigns.
  • Managed portfolios of 10+ active clients simultaneously, ensuring high satisfaction through effective prioritization and multitasking
  • Opened over 60 new accounts, exceeding goals 25%.

Education

BBA - International Business

Häme University of Applied Sciences
11-2021

Vocational Qualification in Business - Vocational-Technical Education

Seinäjoki Joint Municipal Authority For Education
Seinäjöki Finland
10-2021

Skills

  • E-commerce platform management (Shopify)
  • Digital marketing (SEO, social media ads)
  • Microsoft Office Suite (Excel, Word, and PowerPoint)
  • Order fulfillment
  • SAP
  • E-commerce analytics
  • Google analytics
  • Affiliate marketing
  • Search engine optimization
  • Account Management and Client Engagement
  • Cross-Cultural Communication
  • Email marketing
  • Interpersonal skills
  • Bookkeeping and filing
  • CRM Tools (eg, Salesforce, HubSpot)

Accomplishments

    Founder & E-Commerce Operator
    www.perfecdays.com
    Founded and operated an online retail store specializing in fashion and accessories. Managed all aspects of the business, from digital marketing and sales strategy to logistics, customer service, and financial planning

  • Increased monthly sales by 25% within the first year through targeted marketing campaigns and SEO optimization
  • Managed over 500 monthly orders with a 98% customer satisfaction rate, handling international and domestic fulfillment
  • Built and maintained the Shopify store, implemented payment gateways, and ensured a smooth user experience
  • Led B2B and B2C sales strategies, including lead generation, customer acquisition, and retention efforts
  • Oversaw inventory management, supplier relationships, and VAT/tax compliance for international transactions

Languages

English
English
Native or Bilingual
Finnish
Professional Working
French
Elementary

Timeline

E-Commerce Specialist | Sales Strategy & Logistics

Perfec Days
05.2021 - Current

Junior Business Development Coordinator

Puna Musta Oy via Eezy Oyj
05.2019 - 08.2020

BBA - International Business

Häme University of Applied Sciences

Vocational Qualification in Business - Vocational-Technical Education

Seinäjoki Joint Municipal Authority For Education

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Olukayode Olafusi