Onni Kanerva
Brisbane,QLD
Summary
Versatile and dependable, with a proven track record in the Finnish Defense Forces and S-Group, I excel in customer satisfaction and computer skills. Demonstrated ability to improve operational efficiency and team collaboration, I bring a strong blend of problem-solving abilities and administrative expertise to any role.
Overview
1
1
year of professional experience
Work History
Clerk and Shop Assistant
S-Group
05.2023 - 08.2023
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
Military Service, Military Police
Finnish Defense Forces
07.2022 - 03.2023
- Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
- Improved base safety by enforcing strict adherence to military regulations and protocols.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
High School Diploma -
Eira High School
Helsinki, Finland06.2022
Skills
- Telephone Etiquette
- Customer Satisfaction
- Cash Handling
- Cash Management
- Administrative tasks
- Teamwork and Collaboration
- Problem-Solving
- Computer Skills
- Dependable and Responsible
Languages
Finnish
Native language
English
Proficient
C2
Timeline
Clerk and Shop Assistant
S-Group
05.2023 - 08.2023
Military Service, Military Police
Finnish Defense Forces
07.2022 - 03.2023
High School Diploma -
Eira High School
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