Oshomah Fredrick Yamah
Teirinkatu 5 B 51/3, Vaasa
Summary
Friendly and enthusiastic professional, adept at operating in fast-paced environments with demanding objectives for sales, service and quality. Talented individual with desire to make guests feel welcome, possessing an energetic personality coupled with strong work ethic, an excellent memory and aptitude for calculations and eager to demonstrate advanced skills in food and beverage safety and customer service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
WAITER
THE NOLITAN HOTEL
04.2020 - Current
- Responsible for serving up to 35 diners on average per shift.
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
- Discussed menu items and dietary concerns, noted special requests and suggested additional items to meet upsell goals.
- Welcomed guests with warmth and enthusiasm, recommending beverage and snack choices based on customer preferences.
- Competently utilized the POS system to process customer orders, complete payment transactions and issue receipts.
HOST & WAITER
GEMMA'S CATERING
02.2019 - 03.2020
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimizing potential service delays.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Provided attentive, professional front-of-house service by checking reservations and showing guests to correct tables.
- Catered to the orders of 30+ customers per day.
- Regularly checked on guests to ensure satisfaction, upselling drinks and side orders to increase revenue.
WAITER/BARTENDER
SOUTH SEVEN LUXURY DINING
04.2017 - 08.2018
- Increased daily wine sales by 30% by memorizing wine stock.
- Seated customers, presented menus and assisted with food and beverage orders.
- Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.
- Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
- Followed safe serving requirements, monitoring guest behaviour and discontinuing service to inebriated customers.
- Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
- Achieved consistently high sales averages by constantly upselling guests on premium liquors.
Education
VOCATIONAL DIPLOMA - Restaurant And Catering Services
VAMIA VOCATIONAL SCHOOL
HANSA CAMPUS, VAASA07.2026
HIGHER NATIONAL DIPLOMA - ACCOUNTANCY
MOSHOOD ABIOLA POLYTECHNIC, OJERE
NIGERIA10.2016
ORDINARY NATIONAL DIPLOMA - ACCOUNTANCY
MOSHOOD ABIOLA POLYTECHNIC, OJERE
NIGERIA10.2012
Skills
- Upbeat, outgoing, friendly and positive attitude
- Physical & hardworking with great endurance
- Exteremely organized & methodical
- Point of Sale(POS) terminal and cash register operation
- Food safety understanding
- Communication and presentation skills
- Daily Specials Memorization
- Cash Handling
- Efficient under pressure
- Conflict resolution
- Problem solving
- Superior coordination skills
- In-depth food and wine knowledge
- Food hygiene protocol
- Confidentiality regarding customer medical history
Certification
Emergency First-Aid/ CPR
Chartered Institute of Environmental Health - 2017
Fire Safety Awareness Training
Chartered Institute of Environmental Health - 2017
Accomplishments
Star Employee of the month (April & October 2021)
The Nolitan Hotel
Languages
English
Native language
English
Proficient
C2
Finnish
Elementary
A2
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
WAITER
THE NOLITAN HOTEL
04.2020 - Current
HOST & WAITER
GEMMA'S CATERING
02.2019 - 03.2020
WAITER/BARTENDER
SOUTH SEVEN LUXURY DINING
04.2017 - 08.2018
VOCATIONAL DIPLOMA - Restaurant And Catering Services
VAMIA VOCATIONAL SCHOOL
HIGHER NATIONAL DIPLOMA - ACCOUNTANCY
MOSHOOD ABIOLA POLYTECHNIC, OJERE
ORDINARY NATIONAL DIPLOMA - ACCOUNTANCY
MOSHOOD ABIOLA POLYTECHNIC, OJERE
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