PAULUS HAAPANIEMI
Lappeenranta
Summary
Finance bachelor’s student with hands-on retail banking experience at Oma Säästöpankki Oyj. Delivered teller and advisory service: payments and cards, onboarding, online banking setup, customer transfers, and credit card/limit applications, including fraud-related incidents and deceased estate cases. Also completed a group-wide logistics development project for Revenio Group, building an annual planning framework supporting KPI follow-up and forecasting. Detail-oriented in regulated processes; strong Excel, basic Python, and ERP basics (Dynamics 365). Clear communicator, collaborative, and calm under pressure.
Overview
7
7
years of professional experience
Work History
Service Advisor
Oma Säästöpankki Oyj
Lappeenranta
05.2025 - 10.2025
- Teller and advisory service: cash transactions, payments and card matters, and customer guidance to services and digital channels.
- Onboarding and account maintenance: account openings/changes, online banking setup, and customer relationship transfers.
- Complex cases and credit: deceased estates and fraud-related incidents; credit card and credit limit applications and credit card sales support.
Service Advisor Trainee
Oma Säästöpankki Oyj
Lappeenranta
01.2025 - 04.2025
- Managed daily retail banking responsibilities in teller and advisory functions, providing customer assistance with cash services, payments, card matters, onboarding processes, online banking setups, and account openings.
Project Worker
Icare Finland Oy
Vantaa
05.2024 - 08.2024
- Led a group-wide logistics development project, designing and implementing a logistics annual clock for Revenio Group Oyj to support long-term planning and performance monitoring.
- Mapped key logistics milestones and built a structured monthly/quarterly/annual scheduling framework to improve operations, KPI follow-up and forecasting.
Warehouse and Production Worker (seasonal)
Icare Finland Oy
Vantaa
06.2018 - 09.2023
- Performed assembly, quality control and packaging tasks in a regulated medical technology environment.
- Used ERP (Business Central) regularly to support warehouse operations and maintain up-to-date inventory data.
Education
Bachelor of Science - Finance (Minors: Economics, Accounting)
LUT University
Lappeenranta05-2026
Master of Science - Strategic Finance And Analytics
LUT University
Lappeenranta05-2028
Skills
- Financial and quantitative analysis (KPI follow-up, forecasting support)
- Excel (PivotTables, reporting)
- Python (basic; data handling)
- ERP basics (Microsoft Dynamics 365, Business Central)
- Data visualization (charts and reporting)
- Presentation design and delivery (PowerPoint)
- Customer communication, collaboration, problem solving
References
- Olli Pylkkönen – Branch Manager, Lappeenranta, Oma Säästöpankki Oyj
Email: olli.pylkkonen@omasp.fi · Tel: +358 40 510 3232 - Ari Isomäki – Chief Operating Officer, Vice President, Revenio Group Oyj
Email: ari.isomaki@icare-world.com · Tel: +358 40 503 3106 - Johan Lind – Logistics Director, Icare Finland Oy
Email: johan.lind@icare-world.com · Tel: +358 40 502 5262
Languages
- Finnish, native
- English, fluent, professional working proficiency
- Swedish, strong comprehension, upper-intermediate spoken
Hobbies and Interests
- Former semi-professional football player
- Gym and strength training
Timeline
Service Advisor
Oma Säästöpankki Oyj
05.2025 - 10.2025
Service Advisor Trainee
Oma Säästöpankki Oyj
01.2025 - 04.2025
Project Worker
Icare Finland Oy
05.2024 - 08.2024
Warehouse and Production Worker (seasonal)
Icare Finland Oy
06.2018 - 09.2023
Bachelor of Science - Finance (Minors: Economics, Accounting)
LUT University
Master of Science - Strategic Finance And Analytics
LUT University