Pavithra Janarthanan
Turku
Summary
Dedicated and detail-oriented logistics professional with 4 years of experience in managing international shipping, operations, and shipment tracking. Known for strong communication skills and a team-player attitude, with a proven track record of optimizing processes and ensuring timely delivery. Eager to leverage my expertise and adaptability to contribute to a dynamic team while continually expanding my knowledge and skills in logistics and supply chain management.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Back-office Assistant
Nordecon Oy
Turku
06.2024 - 10.2024
- Created and managed sales and purchase orders, ensuring accurate and timely processing.
- Handled RMA (Return Merchandise Authorization) processing and maintained stock control to optimize inventory levels.
- Coordinated with clients for order confirmations and collaborated with warehouse teams to arrange goods pickup.
- Performed back-office duties supporting both sales and purchase departments, streamlining daily operations.
- Assisted with import/export duties, ensuring compliance with all regulations.
- Managed all inbound and outbound logistics arrangements to support smooth and efficient supply chain operations. Contacted client for order confirmation.
Internship Trainee
Adams Logistics Oy
Oulu
04.2024 - 05.2024
- Prepared and verified transportation routes to ensure optimal efficiency and accuracy.
- Independently generated customer invoices in the ERP system (LogiApp).
- Used Excel to prepare and update rates and cleaning charges for various logistics operations.
- Planned transportation routes for cost-effective and timely delivery.
- Managed and generated customer invoices, maintaining accuracy and timely processing.
Business development - Customer Service
Transmarine Cargo services
Chennai
09.2019 - 01.2022
- Independently handle and response to RFQ's, preparing proposals and monitoring sales leads and responses for Customers
- Update and evaluate performance of customers & implement to enhancing Future business
- Handle End to End Import and Export Shipments
- Coordinate with agents, CHA and support as customer services
- Managing and maintaining good relationships with all Overseas partners
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues
- Investigated and resolved customer inquiries and complaints quickly
Sales Coordinate (Inside Sales)
Britannia Freight & Logistics (Qatar)
Chennai
02.2019 - 08.2019
- Identifying, Prospecting and follow up with target clients
- Prioritized daily workflows, inbound calls, quotes and sales-related inquiries
- Processed customer orders and resolved questions and concerns regarding products, pricing and availability
- Framing quotes for new and deep sell customers and maintaining quotation tracker
- Maintaining DSR for Key customers
- Followed up with customers by phone and email to resolve issues quickly and answer questions
Executive - Sales Support
Newage Software & Solution (Vanguard logistics Pvt. Ltd.,)
Chennai
05.2018 - 01.2019
- Manage & support new business Implementations & project rollouts
- Determining customer's needs and providing accurate logistic resources by addressing customer queries and resolving day-to-day issues
- Providing back-end support for field sales executives
- Prepare shipping documentation (packing lists, commercial invoices, certificates, etc.) for international Shipment cargoes
Education
Kotoutumiskoulutus TE-Services (Arffman Finland Oy)
Oulu, Finland05.2024
Kotoutumiskoulutus TE-Services (Spring House Oy)
Oulu, Finland12.2022
Information Technology and Electrical Engineering
University of Oulu (Open University)
Oulu, Finland12.2023
MASTER OF BUSINESS ADMINISTRATION - Logistics & Supply chain Management
Karunya University
Coimbatore, India05.2017
BACHELOR OF SCIENCE - COMPUTER SCIENCE
Madurai Kamaraj University
India04.2015
Skills
- SAP S/4 HANA MM
- Odoo ERP & LOGI APP
- MS Office Tools
- E-Freight Suit – (NEWAGE SOFTWARE SOLUTION)
- MTO Software – (TRANSMARINE CARGO SERVICES)
- Supplychain Management
- Analytical Skills
- Organizational Skills
- Customer Service Orientation
- Document Management
- Project Management Skills
Certification
- SAP MM
- Driving License
Languages
Tamil
First Language
English
Proficient (C2)
C2
Telugu
Proficient (C2)
C2
Finnish
Elementary (A2)
A2
Timeline
Back-office Assistant
Nordecon Oy
06.2024 - 10.2024
Internship Trainee
Adams Logistics Oy
04.2024 - 05.2024
Business development - Customer Service
Transmarine Cargo services
09.2019 - 01.2022
Sales Coordinate (Inside Sales)
Britannia Freight & Logistics (Qatar)
02.2019 - 08.2019
Executive - Sales Support
Newage Software & Solution (Vanguard logistics Pvt. Ltd.,)
05.2018 - 01.2019
Kotoutumiskoulutus TE-Services (Arffman Finland Oy)
Kotoutumiskoulutus TE-Services (Spring House Oy)
Information Technology and Electrical Engineering
University of Oulu (Open University)
MASTER OF BUSINESS ADMINISTRATION - Logistics & Supply chain Management
Karunya University
BACHELOR OF SCIENCE - COMPUTER SCIENCE
Madurai Kamaraj University
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