Dedicated hospitality professional with proven expertise in delivering exceptional customer service, building long-term relationships, and ensuring smooth operations in fast-paced environments.
Known for attention to detail, teamwork, and a warm, welcoming approach that consistently exceeds guest expectations and fosters loyalty.
I ensured food preparation standards for quality control, coordinated staff shifts for efficient workflow, and developed innovative recipes to enhance customer satisfaction. I maintained inventory records, trained new hires on food safety, and monitored food temperatures for safety compliance. I managed performance reviews, ordered ingredients within budget, created staff schedules, resolved customer complaints promptly, and conducted regular kitchen equipment maintenance.
Supported the Head Chef in special event menu preparation, maintained stock levels, upheld cleanliness standards, and meticulously prepared ingredients. Ensured quality control of raw materials, accurate cooking, and appropriate food storage while assisting in meal service with precise plating to deliver a high-quality dining experience.
Efficiently stocked the kitchen with essential supplies, including food, paper goods, and cleaning products, while assisting cooks in meal preparation by handling ingredients and transporting bulk items to cooking areas. Organized walk-in coolers and freezers, managed deliveries, and adhered to health code regulations for waste disposal.
Operated kitchen equipment safely, including slicers, mixers, and grinders, and prepared cold items such as salads, desserts, and appetizers to support smooth kitchen operations.