RAJESH BASNET
Helsinki
Summary
I am a committed and hard working graduate with a sound experience on Customer Service and Software developer. I am looking forward to utilize my knowledge and skills in a reputed company. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
14
14
years of professional experience
Work History
Shift Manager
Baarikāpānen
07.2017 - Current
- Delegating tasks to restaurant staff and supervising their performance
- Maintaining a fully-stocked inventory and ordering food supplies, as needed
- Managing Reservation
- Ensure bar cleanliness and safety
Bartender/barista
Hmshost
08.2018 - 03.2020
- Preparing and serving hot and cold drinks such as coffee, tea, artisan and specialty beverages.
- Interact with customers, take orders and serve snacks and drinks.
- Describing menu items and suggesting products to customers.
Bartender
Staff Point Oy
11.2015 - 07.2017
- Prepare alcohol or non-alcohol beverages for bar and restaurant patrons
- Interact with customers, take orders and serve snacks and drinks
- Assess customers' needs and preferences and make recommendations
- Mix ingredients to prepare cocktails.
Customer Service Assistant
Cooperative Food
02.2010 - 08.2010
- Provides a positive customer experience with fair, friendly, and courteous service
- Registers sales on a cash register by scanning items, itemizing and totaling customers' purchases
- Resolves customer issues and answers questions
- Cash Handling receiving merchandise, unloading or unpacking it, marking it with codes to be identified, stocking shelves, and helping customers place orders.
Education
Software Developer - Information Technology
Omnia
Espoo, Finland12.2024
Microsft Office -
Metropolia
04.2021
Business Administration -
Helsinki Business Collge
08.2017
Higher Secondary Education -
National integrated College
05.2009
Skills
- Decision Making Skills
- Business Development Strategies
- Complex Problem Solving
- Interpersonal Communication Skills
- Excellent Customer Service Skills
- Microsoft Office
Languages
English
Finnish
Nepali
Personal Information
Driving License: B
References
Petre Nechita, NPG OY(Baarikāpānen), petre.nechita@npg.fi, +358451358976
Batminton , Cycling , Football
In my free time, I enjoy playing badminton, cycling, and football. Whether it's a friendly match on the badminton court, a leisurely bike ride, or a pickup game of football with friends, I love staying active and pursuing my hobbies
Timeline
Bartender/barista
Hmshost
08.2018 - 03.2020
Shift Manager
Baarikāpānen
07.2017 - Current
Bartender
Staff Point Oy
11.2015 - 07.2017
Customer Service Assistant
Cooperative Food
02.2010 - 08.2010
Software Developer - Information Technology
Omnia
Microsft Office -
Metropolia
Business Administration -
Helsinki Business Collge
Higher Secondary Education -
National integrated College
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