Rebecca Crowdey
Jyväskylä,08
Summary
During the last six years, I have gained work experience in various jobs, the longest of which I have worked at McDonald's. I have gotten valuable skills from there for the future, including working under pressure and handling difficult customer situations. I have also gained experience in management, front-line work and employee training. For the last three years I have been working alongside my university studies. I have also completed a study abroad for 4 months in the UK. Based on these I would describe myself as hardworking and eager to learn.
Overview
5
5
years of professional experience
Work History
Restaurant Worker
McDonald's
02.2020 - Current
- Worked as a shift leader since 6/2021.
- Contributed to overall positive work culture by fostering collaborative relationships with coworkers across all departments.
- Consistently met or exceeded daily sales targets through upselling menu items and suggesting specials to guests.
- Resolved customer complaints professionally and efficiently.
- Trained new employees on restaurant procedures in english.
Youth Worker
Municipality Of Laukaa
10.2018 - 02.2020
- Promoted a safe, inclusive environment by establishing clear expectations and reinforcing positive behaviors among participants.
- Maintained basic cleanliness during and after shifts.
Education
BBA - Business Administration And Management
JAMK University of Applied Sciences
Jyväskylä, Finland12.2024
Skills
- Kitchen Equipment Operation
- Relationship Building
- Cash handling proficiency
- Adaptability and Resilience
- Leadership and Decision Making
- Delegation and Task Management
- Staff Training
Languages
Finnish
Native language
English
Advanced
C1
Swedish
Elementary
A2
Spanish
Beginner
A1
Timeline
Restaurant Worker
McDonald's
02.2020 - Current
Youth Worker
Municipality Of Laukaa
10.2018 - 02.2020
BBA - Business Administration And Management
JAMK University of Applied Sciences
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