Rebecca Tampio
practical nurse
Oulu
Summary
Loyal, responsible and caring customer server with excellent communication skills, who gives her best to satisfy and to fulfill the customers´ needs. Has a lot of work experience with different aged people who come from different nationalities, cultures and backgrounds. Is not afraid of challenges, hurry or pressure but thrives in problematic situations and is always trying to improve and develop things.
Overview
12
12
years of professional experience
6
6
years of post-secondary education
Work History
School Assistant
The City Of Oulu, Kaakkurin Koulu
09.2022 - Current
- Taught Finnish language to foreign students and educated them about the Finnish culture, traditions and customs.
- Enhanced student comprehension by providing individualized support and tutoring sessions.
- Assisted in maintaining a positive learning environment by managing classroom behavior and addressing issues promptly.
- Contributed to the development of educational programs by offering constructive feedback and suggestions for improvement.
Customer Care Advisor
Terveystalo Oulu
10.2020 - 08.2022
- Booking of doctor´s appointments-, medical examinations- and procedures
- Billing and handling of the customers´ medical bills
- Collaboration with different insurance companies
- Translation and support with refugees, immigrants and tourists
Licensed Practical Nurse, Home Care
Attendo Telkänhoiva
03.2019 - 07.2019
- Ensured patient safety by consistently monitoring vital signs and giving medications as prescribed.
- Improved patients´ quality of life by providing compassionate care and assisting with daily living activities.
- Collaborated with healthcare teams to develop and execute individualized care plans for patients who live alone at home.
- Promoted patient´s independence by teaching self-care techniques and offering guidance on managing chronic conditions.
- Cared for patient´s personal and environmental hygiene.
Waitress
OYS Cafeteria
05.2017 - 08.2017
- Enhanced customer satisfaction by providing attentive service and anticipating customers´ needs
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for customers.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Was involved in the preparation and serving of different beverages, eatables and snacks for the customers.
- Took care of washing, handling and organizing of the dishes that were used in the cafeteria
Education
Vocational School - Medical Treatment And Care
Gradia
Jyväskylä 08.2018 - 06.2020
High School Diploma -
Oulun Aikuislukio
Oulu 08.2016 - 06.2017
Hospitality Industry - Waitressing
OSAO Myllytulli
Oulu 08.2012 - 06.2015
Skills
- Conflict resolution
- Computer literacy
- Project management
- Office equipment operation
Hobbies
I like to sing. dance and make African braids and dreadlocks.
Languages
Finnish
Native language
English
Proficient
C2
Swedish
Intermediate
B1
Timeline
School Assistant
The City Of Oulu, Kaakkurin Koulu
09.2022 - Current
Customer Care Advisor
Terveystalo Oulu
10.2020 - 08.2022
Licensed Practical Nurse, Home Care
Attendo Telkänhoiva
03.2019 - 07.2019
Vocational School - Medical Treatment And Care
Gradia
08.2018 - 06.2020
Waitress
OYS Cafeteria
05.2017 - 08.2017
High School Diploma -
Oulun Aikuislukio
08.2016 - 06.2017
Hospitality Industry - Waitressing
OSAO Myllytulli
08.2012 - 06.2015
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