Regine Jovero
Pangasinan
Summary
Dynamic and dedicated professional with extensive experience in customer service at Mike's Chef Restaurant. Proven ability to excel in high-pressure environments, showcasing strong multitasking and attention to detail. Committed to enhancing client satisfaction and well-being through effective communication and decision-making skills.
Professional server with high standards and strong track record of delivering exceptional dining experiences. Skilled in customer service, order accuracy, and multitasking in fast-paced environments. Known for effective teamwork, adaptability, and maintaining positive atmosphere even during peak hours. Thrives on achieving results and ensuring guest satisfaction.
Overview
14
14
years of professional experience
Work History
Waitress
Mike´s Chef Restaurant
08.2024 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Caregiver
Active Global Specialised Caregiver
12.2022 - 04.2024
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Caregiver
Private Employer
10.2017 - 12.2020
- Offered companionship and kindness to elderly patients.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
- Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
- Improved mobility for elderly individuals by assisting with exercises and physical therapy routines.
- Maintained detailed records of client progress, updating healthcare professionals on any changes or concerns regularly.
Waitress
Mike´s Chef Restaurant
07.2015 - 02.2017
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Private Nanny
Private Employer
04.2011 - 09.2013
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
Education
No Degree - Caregiver NCII
Nazareth School of Pangasinan
Pangasinan01-2022
No Degree - Housekeeping
TESDA
Pangasinan01-2017
High School Diploma -
Daniel Maramba National School
Pangasinan01-2011
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Attention to detail
- Decision-making
- Active listening
- Time management
- Point of sale operation
Accomplishments
- Dynamic and customer-focused Waitress Cashier in fast-paced dining environments. Adept at providing exceptional service, managing cash transactions, and ensuring customer satisfaction. Committed to maintaining cleanliness and adherence to health standards while fostering a welcoming atmosphere for guests.
- As a Caregiver providing care for another person, which can be a rewarding experience. Creating precious moments with the person being cared is making a difference in someone's life.
Timeline
Waitress
Mike´s Chef Restaurant
08.2024 - Current
Caregiver
Active Global Specialised Caregiver
12.2022 - 04.2024
Caregiver
Private Employer
10.2017 - 12.2020
Waitress
Mike´s Chef Restaurant
07.2015 - 02.2017
Private Nanny
Private Employer
04.2011 - 09.2013
No Degree - Caregiver NCII
Nazareth School of Pangasinan
No Degree - Housekeeping
TESDA
High School Diploma -
Daniel Maramba National School
Similar Profiles
Alivia JimenezAlivia Jimenez
Waitress at Mike and Mario's Italian RestaurantWaitress at Mike and Mario's Italian Restaurant
PATRICIA DILLON SIMPSONPATRICIA DILLON SIMPSON
Chef at Chef Mosimann's RestaurantChef at Chef Mosimann's Restaurant
Stephane MotirStephane Motir
EXECUTIVE CHEF at TRIBECA GRILL and CORPORATE PASTRY CHEF/MYRIAD RESTAURANT GROUPEXECUTIVE CHEF at TRIBECA GRILL and CORPORATE PASTRY CHEF/MYRIAD RESTAURANT GROUP
Dember Mark OderoDember Mark Odero
Welder at Accel Welding and FabricationWelder at Accel Welding and Fabrication
Maria Erika A. MarmetoMaria Erika A. Marmeto
Teacher 1 at Cato National High School - DepEdTeacher 1 at Cato National High School - DepEd