Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
Roberta Lo Moro

Roberta Lo Moro

Helsinki,18

Summary

Organized Cleaner successful at providing efficient and quality cleaning services. Offering dedicated work history and success in fostering long-term relationships.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Cleaner-employer

Roberta Lo Moro (siivouspalvelu)
Helsinki
03.2020 - Current

As the owner of my business the fundamental thing is customer satisfaction, so I pay attention to even the smallest details. Some of the jobs I do daily with an average of 3-5 clients/houses per day:

  • Swept and mopped floors, vacuumed carpets, and dusted surfaces.
  • Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
  • Emptied wastebaskets and replaced liners.
  • Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
  • Maintained cleaning equipment and materials in a safe and sanitary working condition.
  • Transported trash bags to designated disposal areas.
  • Washed windows both inside and outside of the facility.
  • Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
  • Inspected rooms for cleanliness prior to guest arrival.
  • Responded promptly to all customer complaints regarding cleanliness issues.
  • Provided assistance with laundry services when needed.
  • Checked inventory for required supplies and made lists for needed cleaning products.

The services offered include moving in and out cleaning.

I also take care of invoicing, offers and price lists, setting appointments and optimizing times to make the day productive.

Cleaner

Freska Oy
Helsinki
02.2019 - 03.2020
  • Organized up to 5 gigs/day.
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces.
  • Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
  • Emptied wastebaskets and replaced liners.
  • Maintained cleaning equipment and materials in a safe and sanitary working condition.
  • Transported trash bags to designated disposal areas.
  • Washed windows both inside and outside of the facility.
  • Scrubbed walls to remove scuff marks or stains.
  • Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
  • Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
  • Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks and tidying storage shelves.
  • Restocked supplies, replacing toiletries, liners and soaps.
  • Responded to emergency cleaning requests to meet client expectations.

Waitress

Blanco Oy
Helsinki
10.2013 - 07.2014
  • Served a buffet restaurant for about 100-150 people.
  • Cleaned all tables, floors, buffet, kitchen and all the machines used during the day.
  • Followed health and hygiene standards when handling food and cleaning restaurants.

Education

High School Diploma -

Pedagogical High School
Italy
06-2008

Skills

I have a good knowledge of domestic cleaning, keeping homes tidy and clean in detail I have developed excellent cleaning techniques, I am a very efficient person at work and I quickly learn new skills Excellent organizational skills, teamwork, availability, reliability and punctuality I know how to use green and sustainable cleaning products Excellent ability to find even the least visible dirt I always manage to be empathetic and please the customer

Languages

Italian
First Language
English
Upper Intermediate (B2)
B2
Finnish
Beginner
A1

Certification

hygiene certificate oct.2023

Timeline

Cleaner-employer

Roberta Lo Moro (siivouspalvelu)
03.2020 - Current

Cleaner

Freska Oy
02.2019 - 03.2020

Waitress

Blanco Oy
10.2013 - 07.2014

High School Diploma -

Pedagogical High School
Roberta Lo Moro