Ronja Petterson
Helsinki
Summary
As a recent graduate with a Bachelor's degree in Business and Management, I am eager to launch my career in marketing and communications. My academic background has equipped me with a solid foundation in business principles, strategic planning, and organizational behavior. I am passionate about developing innovative marketing strategies, creating compelling content, and fostering strong communication channels. I am enthusiastic about leveraging my skills and knowledge to drive brand growth and engage target audiences effectively.
Overview
4
4
years of professional experience
Work History
Kitchenware Professional
Heirol Oy
Helsinki
06.2023 - Current
- Managed some of the company’s website with collegues.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Managed inventory and supplies to ensure materials were available when needed.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Salesperson
Fazer ravintolat Oy
Helsinki
03.2020 - 08.2023
- Advised customers on the latest product features and benefits.
- Monitored inventory levels and placed orders as needed.
- Educated customers about products and services offered by the company.
- Resolved customer complaints promptly and efficiently.
- Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
- Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
- Developed key customer relationships to increase sales.
- Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
Education
BBA - Business And Management
Helsinki School of Business
Helsinki07-2024
Skills
- Task Prioritization
- Verbal Communication
- Fluent in Finnish
- Advanced in English
- Friendly, Positive Attitude
- Project Planning
- Problem-Solving
- Attention to Detail
- Team Management
- Planning
- Decision-Making
Affiliations
Tutor
Helsinki School of Business / Helsinki / Sep 2023 - Jun 2024
A tutor for the new students. Helping them with their assignments and organising events for them with other tutors.
Mentorship program
Women's career network - Mentorship programme / Helsinki / Spring 2024
Participated in the Women's Career Network's mentorship programme, where I get to attend events and meet amazing new people. I also got valuable insight from my mentor within job seeking, education and others.
Languages
Finnish
First Language
English
Advanced
C1
Swedish
Beginner
A1
Timeline
Kitchenware Professional
Heirol Oy
06.2023 - Current
Salesperson
Fazer ravintolat Oy
03.2020 - 08.2023
BBA - Business And Management
Helsinki School of Business
Similar Profiles
Kim KeskimaulaKim Keskimaula
YRITTÄJÄ/KIINTEISTÖSIJOITUS KONSULTTI at KNN Partners Oy / Q North OyYRITTÄJÄ/KIINTEISTÖSIJOITUS KONSULTTI at KNN Partners Oy / Q North Oy
Aki TuovinenAki Tuovinen
Country Manager / Sales Manager at BRAV Finland Oy (Former Swix Sport Finland Oy)Country Manager / Sales Manager at BRAV Finland Oy (Former Swix Sport Finland Oy)
Milla JokinenMilla Jokinen
Shift Leader at Restel OyShift Leader at Restel Oy