Personable individual with seasoned leadership and communication skills. Bilingual commercial director with 20 years of leading portfolio strategy and determining competitive information across multiple sectors.
As the Commercial Director of this unique concept, I am responsible for the commercial strategy, which consists of the marketing strategy, revenue strategy, pricing and distribution strategy, and VALO's internationalization plan. My key responsibilities include:
The concept of Revenue management at VALO Hotel & Work is different to any traditional hotel or resort. This is simply because the concept of VALO is built upon the ability to multi-use spaces. Each of VALO’s 422 rooms can be used as an office space as well as an accommodation for the night. This provides a plethora of opportunities as well as its own unique challenges. As the Revenue Manager, you are constantly challenged to find innovative ways to optimize the multi-use concept and find new revenue streams. In addition to honing this unique concept, I am in charge of the below responsibilities:
As the Director of Revenue Management of Pulse Hotels, I was in charge of five luxury resorts in the Maldives. I was in charge of five reservations team, the E-Commerce team and was reporting to the COO of the group.
Established and expanded partner relationships, delivering data insights and high-quality consulting services based on revenue management and marketing. Introduced and onboarded prospective partners to Expedia’s marketplace to expand the portfolio of local hotel partners. Optimized partner hotels’ products to maximize customer conversion. Advanced merchandising and marketing efforts by securing seasonal deals and promotions.
Maintained comprehensive distribution operations, coordinating logistics and relevant sales teams, including recruitment, onboarding, and training. Created and implemented effective route-to-market strategies. Performed business/demand planning and analysis. Provided robust category education to all key stakeholders. Generated leads, pursuing, cultivating, and maintaining lasting commercial relationships.
I oversaw the establishment of a new marketing division, including all strategic planning, recruitment, and goal setting. Expanded and aligned the division’s portfolio with the company's strategy and objectives. Conducted extensive market research to inform the development of channel strategies. Provided robust staff training and partnered with the general manager to advance company goals. Built relationships with key suppliers, identifying new revenue opportunities.
Pricing strategy
Sales management
Competitor Analysis
Forecasting
Talent recruiting
Market Identification
Commercial strategy development
Team Management
Marketing Plan
Excel, Power-BI expertise
IDeaS G3 RMS, Opera Cloud, MAESTRO, MEWS