Saman Kumara
Forssa
Summary
In my extensive tenure as a Network Support Technician ,I have honed my skills in optimizing IT infrastructures and troubleshooting network complexities.With a passion for ensuring seamless connectivity and knack for resolving intricate technical issues,I thrive in high-pressure environments .With a proven track record of implementing robust network solutions and a dedication to providing unparalleled datacenter technical support,skilled in network troubleshooting( Layer-1, Layer -2) and basic Linux and Windows scripting .Iam poised to contribute my expertise to drive success in any dynamic IT environment
Overview
9
9
years of professional experience
Work History
NETWORK SUPPORT TECHNICIAN
TECHYAH PVT LDT
06.2019 - 08.2023
- Enhanced network performance by troubleshooting and resolving hardware and software issues.
- Optimized system stability by conducting routine maintenance tasks, such as updates and backups.
- Ensured maximum uptime for critical systems with proactive monitoring and timely intervention.
- Collaborated with colleagues to develop strategies for improving network security and reliability.
COMPUTER SERVICE AND REPAIR TECHNICIAN
FREELANCER
02.2017 - 08.2023
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
TECHNICAL OFFICER-TELECOMMUNICATION
EDIRISINGHE GROUP PVT LTD.
03.2018 - 05.2019
- Improved overall department efficiency by streamlining processes and implementing new policies.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
- Increased employee satisfaction with constructive performance evaluations and targeted feedback.
- Boosted team morale through recognition programs, resulting in higher productivity levels.
ADMINISTRATIVE OFFICE WORKER
FONTERRA BRAND LANKA PVT LTD.
01.2015 - 01.2017
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Education
High School Diploma -
HIGHER NATIONAL DIPLOMA IN INFORMATION TECHNOLOGY
SRI LANKA03.2016
High School Diploma -
ADVANCED CERTIFICATE IN NETWORK ADMINISTRATION
National Institution Of Business Management10.2014
High School Diploma -
CERTIFICATE IN NETWORK ENGINEERING
National Institute Of Business Management (NIBM)02.2013
Skills
- Remote Support
- Mobile Device Management
- Network Security
- Backup and Recovery
Languages
English
Native language
Finnish
Beginner
A1
Timeline
NETWORK SUPPORT TECHNICIAN
TECHYAH PVT LDT
06.2019 - 08.2023
TECHNICAL OFFICER-TELECOMMUNICATION
EDIRISINGHE GROUP PVT LTD.
03.2018 - 05.2019
COMPUTER SERVICE AND REPAIR TECHNICIAN
FREELANCER
02.2017 - 08.2023
ADMINISTRATIVE OFFICE WORKER
FONTERRA BRAND LANKA PVT LTD.
01.2015 - 01.2017
High School Diploma -
HIGHER NATIONAL DIPLOMA IN INFORMATION TECHNOLOGY
High School Diploma -
ADVANCED CERTIFICATE IN NETWORK ADMINISTRATION
High School Diploma -
CERTIFICATE IN NETWORK ENGINEERING
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