Sami Dahina
Espoo,Tulkinkuja 3 As 56
Summary
I am a goal-oriented and highly social professional with a Results-driven and sociable professional with proficiency in English and Finnish, excelling in collaborative teamwork and thriving in dynamic environments. Demonstrated efficiency through process streamlining and enhanced team communication in prior roles. Goal-oriented and adaptable, I bring a proactive mindset and strong academic background, aligning seamlessly with a focus on goal achievement and excellence. Eager to contribute skills and education to a dynamic team.
Overview
7
7
years of professional experience
Work History
Sales Associate
Hok-Elanto
Espoo
08.2021 - Current
- Answered incoming telephone calls to provide store, products and services information.
- Assessed customer needs to provide assistance and information on product features.
- Handled customer complaints in a professional manner.
- Restocked shelves as needed to ensure sufficient inventory levels.
Sales Associate
Varoboden Osla
Kirkkonummi
11.2017 - 08.2021
- Trained new team members in cash register operation, stock procedures, and customer services.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Upsold additional items based on customer interests and needs.
Restaurant Waiter
Restaurant Spoon
Kirkkonummi
04.2017 - 01.2018
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
- Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
- Participated in special events such as banquets or catering functions held outside the restaurant premises.
Education
Bachelor of Science - Industrial Management
Metropolia
Espoo12-2024
Skills
- Product Sales
- Reliable and Punctual
- Excellent Communication Skills
- Teamwork and Collaboration
- Problem-Solving
Languages
Finnish
First Language
English
Advanced (C1)
C1
Swedish
Intermediate (B1)
B1
Timeline
Sales Associate
Hok-Elanto
08.2021 - Current
Sales Associate
Varoboden Osla
11.2017 - 08.2021
Restaurant Waiter
Restaurant Spoon
04.2017 - 01.2018
Bachelor of Science - Industrial Management
Metropolia
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