Sanjeeva Kasun Chandrakantha Kabadduwa Don
VANTAA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Manager
Mr Burger
07.2021 - 09.2022
- Assisting kitchen staff to unload food supplies from delivery trucks
- Preparing meal ingredients for the cook, which includes washing, peeling, cutting, and slicing ingredients
- Thoroughly wash plates, cups, silverware, cooking utensils, pots and pans and more
- Preparing restaurant tables with special attention to sanitation and order
- Attending to customers upon entrance to the restaurant
- Presenting menus, serving and helping customers select food/beverages
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Kept employees operating productively and working on task to meet business and customer needs.
- Trained and mentored new employees to maximize team performance.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Excelled in every store position and regularly backed up front-line staff.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Trained back-up associates and led crew members in managing operations of storefront.
- Modernized and improved operational procedures to increase productivity and profitability while tightly controlling costs.
Restaurant Waiter
Sasha Transit Hotel Seeduwa
06.2020 - 06.2021
- Prepare restaurant tables with special attention to sanitation and order
- Attend to customers upon entrance
- Present restaurant menus and help customers select food/beverages
- Take and serve orders
- Answer questions or make recommendations for complementary products
- Collaborate with other restaurant servers and kitchen/ bar staff
- Deal with complaints or problems with a positive attitude
- Issue bills and accept payment.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Increased sales significantly by upselling higher-end products to customers.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Collected orders and relayed them to bartenders quickly and accurately.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Kitchen Helper
Serendib Lounge Bandaranayake International Airport
09.2019 - 05.2020
- Thoroughly wash plates, cups, silverware, cooking utensils, pots and pans and more
- Utilize cleaning machinery like sprayers to ensure dishes are properly cleaned
- Dry cleaned utensils, plates, glassware, and more and place them in designated areas
- Mop or sweep floors in the kitchen
- Assist chefs with putting away ingredients, help load and unload deliveries
- Adhere to hygiene and cleanliness regulations.
Restaurant worker
Café Robo, Seeduwa
01.2019 - 08.2019
- Providing excellent wait service to ensure satisfaction
- Taking customer orders and delivering food and beverages
- Making menu recommendations, answering questions and sharing additional information with restaurant patrons
- Assists in the timely storing of food deliveries
- Maintains trash cans throughout shift and removes full trashcans and boxes at the end of each shift
- Maintains the dry storage area and the organization of storage shelves
- Follows the posted daily dish cleaning duties
- Assists in food prep and any other duties set forth or requested by the chef as needed.
Education
Diploma of Sports National -
Institute of Sports Science
Skills
- Key Skills
- MS Windows
- MS Office
- Internet & Email
- Decision Making
- Leadership Skills
- Team Work
- Intellectual Thinking
- Communication
- Highly organized presentation skills and language skills
- Leadership
- Good at teamwork and initiating, organizing events
- Interpersonal Skills
- Shift Work
- Guest Relations
- Coaching and Mentoring
Certification
Nutrition, Sports Medicine)
(English/Sinhala Medium) (2005-
2006)
G.C.E. A/L Examination (Sinhala
Medium) Minu/Nalanda National
Boys' School Sri Lanka.
General English Ordinary Pass
Hindi Ordinary Pass
G.C.E. O/L Examination (Sinhala
Medium)
Minu/Nalanda National Boys'
School Sri Lanka.
Sinhalese Distinction
Religion Credit
Social Studies Credit
Mathematics Credit
Science Ordinary Pass
English Credit
Timeline
Shift Manager
Mr Burger
07.2021 - 09.2022
Restaurant Waiter
Sasha Transit Hotel Seeduwa
06.2020 - 06.2021
Kitchen Helper
Serendib Lounge Bandaranayake International Airport
09.2019 - 05.2020
Restaurant worker
Café Robo, Seeduwa
01.2019 - 08.2019
Diploma of Sports National -
Institute of Sports Science
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