Sara Lyytikäinen
Summary
A results-driven Luxury Retail client advisor with a love for fashion and over a year of experience in creating and executing successful sales and marketing campaigns to achieve over 100% of my sales goals. I'm hardworking and a passionate job seeker with strong organizational skills eager to secure a Client Advisor position. Skilled in providing an exceptional customer experience and leading promotional events, resulting in a 30% sales growth. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
10
10
years of professional experience
Work History
Client Advisor
Louis Vuitton
06.2022 - Current
- Represent Louis Vuitton as an ambassador of the brand, ensuring every client's needs are met.
- Engage with clients with the highest quality customer care to develop long-term relationships and create brand loyalty.
- Learn and master the brand, brands heritage and product knowledge.
- Upkeep my knowledge with press and media on product and company.
- Advise clients across the brand and all product categories.
- Achieved over 100% of sales goal in three consecutive quarters by creating and executing effective sales and marketing campaigns
- Schedule appointments with clients.
Hair-stylist Manager
W Algarve Hotel Away Spa
01.2022 - 04.2022
- Provided 7+ technical hair services including cutting, straightening, coloring, highlights, balayage, hair extensions, and special occasion hair styling.
- Analyze hair and scalp condition while providing basic treatment or advice on beauty care solutions for scalp and hair.
- Restock workstations and inform management of necessary inventory in need of replacements.
- Sanitize workstations and salon equipment for safety purposes.
- Supervise front end of the store and coordinate employee schedules.
- Mentor new staff to enhance salon development.
Hairstylist Manager
Hair & Beauty Salon Hilton Hotel
05.2019 - 12.2021
- Salon manager
- Employed a variety of hair style techniques, including curling and straightening,
- Used state-of-the-art techniques in coloring and treating hair.
- Recommended home care hair regimens and treatments.
- Educated guests on proper hair care.
- Completed manual and computerized scheduling, and inventory management procedures.
Hairstylist
HiusFashion
04.2016 - 03.2019
- Providing customers with a friendly, relaxed service, ensuring they are comfortable from the moment they enter the salon
- Built and maintained a client base of approximately 125 clients.
- Advising customers on the best styles to suit their needs
- Styling, cutting and coloring services.
- Utilizing technical expertise to cut, arrange, dye, setting, or curling hair
- General housekeeping of salon, including sweeping floors and organizing products
- Checking the stores inventory and ordering more supplies when stock is running low
Junior Hairdresser
Salon Pepe Åhman
07.2013 - 02.2016
- Planning a client's desired look by studying their facial features
- Consulting client's on their desired look by listening to their personal wants and
- Styling, cutting and coloring services
- Cutting, trimming, and shaping client's hair using top of the line clippers, scissors, trimmers, and razors
Education
Executive Personal Assistant - Perfect Executive Personal Assistant Training
TheKnoweledgeAcademy
Online03.2021
Associate of Arts -
Fashion Ecommerce Management Course
Online Course 2020
Certificate In Cosmetology And Hairdressing -
Suomen Hiuskoulutuskeskus (Private School)
Kuopio, Finland09.2012
High School Diploma -
Eiran Aikuislukio
Helsinki2011
Skills
- Exceeding Customer Expectations
- Creative Solutions
- Store Organization
- Meeting Sales Goals
- Team Cooperation
- Inventory Understanding
- Store Policies and Procedures
Languages
Finnish
Bilingual or Proficient (C2)
A1
English
Bilingual or Proficient (C2)
A1
Portuguese
Elementary
A2
Dutch
Elementary
A2
Timeline
Client Advisor
Louis Vuitton
06.2022 - Current
Hair-stylist Manager
W Algarve Hotel Away Spa
01.2022 - 04.2022
Hairstylist Manager
Hair & Beauty Salon Hilton Hotel
05.2019 - 12.2021
Hairstylist
HiusFashion
04.2016 - 03.2019
Junior Hairdresser
Salon Pepe Åhman
07.2013 - 02.2016
Executive Personal Assistant - Perfect Executive Personal Assistant Training
TheKnoweledgeAcademy
Associate of Arts -
Fashion Ecommerce Management Course
Certificate In Cosmetology And Hairdressing -
Suomen Hiuskoulutuskeskus (Private School)
High School Diploma -
Eiran Aikuislukio
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