Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff.
Overview
34
34
years of professional experience
Work History
Restaurant Owner
Lotus Garden Oy
01.1990 - 05.2024
Managed payroll, daily deposits, and cost controls.
Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
Set employee schedules, delegated work, and monitored food quality and service performance.
Maintained positive relationships with local community and government officials.
Recruited, hired, and trained talented staff to fill vacancies.
Optimized menu offerings based on customer feedback, leading to better sales performance and high levels of repeat business.
Education
No Degree - Primary And Secondary School
Maryknoll Convent School
Hong Kong
07.1984
Skills
Menu development
Staff Supervision
Business Planning
Customer Engagement
Inventory Management
Small business operations
Employee Scheduling
Staff hiring
Languages
Chinese (Cantonese), English
Native language
Finnish
Intermediate
B1
Timeline
Restaurant Owner
Lotus Garden Oy
01.1990 - 05.2024
No Degree - Primary And Secondary School
Maryknoll Convent School
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