Sevgi CAGLAN
Tallinn,Harju
Summary
Adept System Analyst with a proven track record at Kuehne-Nagel IT Services, I excel in translating complex business needs into actionable software requirements. My expertise in UML modeling and agile methodology, coupled with a knack for fostering team collaboration, has significantly enhanced project outcomes. Notably improved system efficiency by identifying and rectifying critical bugs, underscoring my commitment to excellence and growth.
Overview
16
16
years of professional experience
1
1
Certification
Work History
System Analyst
Kuehne-Nagel IT Services
Tallinn
08.2018 - Current
- Company Overview: https://home.kuehne-nagel.com/
- Responsible for the analysis of existing projects and providing technical solutions for growth and improvement
- Project: e-Envoicing The project is a middleware for receiving invoices with distributed packages via JMS and ESB that we can manage and manage all stages of invoices in an electronic environment then send to real consumers
- Translate business needs into software requirements including data models, system requirements, user interface mock-ups, integration specifications and test criteria
- Create a product backlog in agile and prioritize the requirements with product manager and stakeholders
- Collaborate with development team on bugs
- Check system logs and database when receiving bug report then inform the development team
- Https://home.kuehne-nagel.com/
- Created technical documentation outlining specifications of products.
- Completed root cause analysis and corrective action planning on materials failures.
- Analyzed existing products and identified areas for improvement.
- Built API level tests using Postman collections and Newman commands for validating API responses from RESTful services.
- Wrote technical documentation such as user manuals, installation guides and API references.
- Analyzed large datasets to identify bugs and correlations for business insights.
Business Analysis Consultant
Innova Information Technologies
Ankara
08.2013 - 05.2018
- Company Overview: http://www.innova.com.tr
- Responsible for the analysis of existing projects and providing technical solutions for growth and improvement
- Managing the analysis on large scale IT projects and implementing specified solutions
- Project: ARENA The system enables effective management of field teams, planning, management, labor scheduling and resource planning and reporting
- This application is available on web and mobile
- Analyse business requirements and create solution requirements
- Prepare a high level design document
- Create epics and stories for developers
- Prepare use cases, activity diagrams, sequence diagrams and mock-up screens when necessary
- High-level specifications to analysis models using UML, BPMN
- To make sure that the developments made meet the requirements
- Follow requirement traceability
- Reporting forecasts to stakeholders
- Designing and troubleshooting an adaptable workflow system
- Project: Software Process Improvement Project Scope of the process improvement project to update the software processes applied by the company to determine requirements management process and determine which tools to use to trace requirements
- To define requirement management process and document the process
- To define other process (design, test, project management) dependencies
- To determine tools that is used in requirement management process
- To describe the new process to all employees
- Http://www.innova.com.tr
Business Analyst
Bilgi GIS
Ankara
03.2011 - 08.2013
- Project: Digital Sandbox Based Situational Awareness System (R&D Project) This is an integrated system that occurs as part of reduced geographical relief patterns and situational awareness (the function of perception, comprehension and forecasting of future elements in a specific environment depending on time and space)
- Search for features to add to the project
- Determine business requirements, analyse and documented requirements
- Prepare requirement specification document
Software Test Specialist
Bilgi GIS
Ankara
11.2008 - 03.2011
- Project: “TACCIS” TACTICAL AREA COMMAND and CONTROL INFORMATION SYSTEM TACCIS is a management portal for unit/organization/convoy, facility, personnel, equipment, event/task and target management
- NATO standards are used in this project
- Create, execute, and manage test plans, including both automated and manual tests
- Prepare user manuals
- Training for users
- Participate in exercises
Education
BSc - Computer Technology and Information Systems
Bilkent University
06-2008
Skills
- UML modeling
- Business process analysis
- Functional specifications
- Requirements gathering
- Software development methodologies
- Scrum framework
- Project documentation
- Software testing
- Agile methodology
- Swagger and openapi usage
- API documentation
- Experience with JIRA
Certification
- IIBA-CBAP Agile Extension, International Institute of Business Analysis, 11/22/14 - 11/29/14
- IIBA-CBAP, IIBA CBAP International Business Analyst Training, 11/12/14 - 11/15/14
- Introduction to CMMI v1.3, Bilgi ve Teknoloji Grubu - Wayne Littlefield, 03/25/13 - 03/27/13
- Project Management Certification Program (PMP Certification Training), Mentor Project Management, 11/24/12 - 12/23/12
- Product Management: Agile Requirements using Product Backlog, Udemy - Online
- Become a Product Manager, Udemy - Online
References
Available upon request.
Languages
English, Advanced
Timeline
System Analyst
Kuehne-Nagel IT Services
08.2018 - Current
Business Analysis Consultant
Innova Information Technologies
08.2013 - 05.2018
Business Analyst
Bilgi GIS
03.2011 - 08.2013
Software Test Specialist
Bilgi GIS
11.2008 - 03.2011
BSc - Computer Technology and Information Systems
Bilkent University
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