Shanine Ann Batangan Selga
Helsinki
Summary
Results-driven professional with extensive experience in food service, retail, and office environments, dedicated to enhancing customer satisfaction and operational efficiency. Proven expertise as Head Waitress, adept at managing restaurant operations, leading teams, and resolving customer issues effectively. Recognized for exceptional service and sales performance, with strong knowledge of food preparation, wine selection, and POS systems. Committed to continuous improvement and capable of thriving in fast-paced settings while maintaining high standards of service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Head Waitress
Maymanta
Ibiza
03.2024 - 10.2024
- Company Overview: 1 sol Guía Repsol. This sophisticated dining destination masterfully blends Mediterranean influences with South American culinary traditions.
Receptionist
Agroturismo Can Jaume/ Can Arabi
Puig d'en Valls
04.2023 - 10.2023
- Company Overview: A beautiful 4-star luxury countryside hotel nestled in nature, surrounded by orange groves and the property's orchard.
Head Waitress
Jacaranda Lounge
Ibiza
05.2023 - 09.2023
- Showcases vibrant open space along Es Canar tourist coast, featuring three distinct restaurants, pool, music, and inviting atmosphere, serving cocktails and diverse international cuisine.
Kitchen Assistant
Hotel Ibiza Corso
Es Canar
05.2021 - 10.2021
- Company Overview: A 4-star establishment located in the exclusive Marina Botafoch.
Waitress
Jacaranda Lounge
Ibiza
07.2017 - 10.2017
Receptionist
Jacarand Apartments
Es Canar
07.2017 - 10.2017
- Company Overview: A family-run accommodation located in the heart of Es Canar.
Sales Associate
Bacchus
Es Canar
05.2017 - 10.2017
- Highlights captivating combination of Mediterranean hippie influences and bohemian flair in Es Canar.
Education
Bachelor of Science - Medical Technology
Wesleyan University
Cabanatuan City, PH01.2020
Skills
Food safety and quality assurance
- Cash handling and POS management
- Team collaboration and task delegation
- Time management and order accuracy
- Staff training and development
- Attention to detail and food presentation
- High volume dining and guest relations
- Salesmanship and effective upselling techniques
- Dining customer service and conflict resolution
- Buffet setup and takedown strategies
- Food spoilage prevention and allergy awareness
- Kitchen staff coordination and inventory management
- Table setting arrangements and item promotion
- Microsoft Office proficiency
Languages
- English, Full Professional Proficiency
- Spanish, Professional Working Proficiency
Certification
- Professional Regulation Commission
Timeline
Head Waitress
Maymanta
03.2024 - 10.2024
Head Waitress
Jacaranda Lounge
05.2023 - 09.2023
Receptionist
Agroturismo Can Jaume/ Can Arabi
04.2023 - 10.2023
Kitchen Assistant
Hotel Ibiza Corso
05.2021 - 10.2021
Waitress
Jacaranda Lounge
07.2017 - 10.2017
Receptionist
Jacarand Apartments
07.2017 - 10.2017
Sales Associate
Bacchus
05.2017 - 10.2017
Bachelor of Science - Medical Technology
Wesleyan University
Similar Profiles
EMMANUEL ARINZECHIEMMANUEL ARINZECHI
Logistics and Transportation at Self Employed ServicesLogistics and Transportation at Self Employed Services
Viola SaloViola Salo
Special Needs Assistant at Seure Henkilöstöpalvelut OySpecial Needs Assistant at Seure Henkilöstöpalvelut Oy
Miracle Victoria AkangbeMiracle Victoria Akangbe
Varhaiskasvatuksen Opettaja at Pilke DaycareVarhaiskasvatuksen Opettaja at Pilke Daycare
Evelyn SchrockEvelyn Schrock
Head Waitress at Mel's Place LLCHead Waitress at Mel's Place LLC
Kaelynn BlountKaelynn Blount
Head Waitress at Ocean Sushi and TeriyakiHead Waitress at Ocean Sushi and Teriyaki