Shashika Bandara
Lappeenranta,02
Summary
Adept at optimizing delivery routes for Certis Lanka Courier, I achieved a 25% improvement in efficiency. With a strong background in customer service and route navigation, my experience spans handling high-value packages and enhancing operational processes. My punctuality and communication skills have consistently strengthened client relationships and team dynamics.
Overview
8
8
years of professional experience
Work History
Logistics Driver
Certis Lanka Courier
08.2019 - 07.2024
- Efficiently managed the daily 400+ delivery of packages and mail items, ensuring all deliveries were completed on time and to the correct addresses.
- Maintained accurate records of deliveries, pickups, and customer interactions, ensuring compliance with company policies and procedures.
- Optimized delivery routes using GPS and mapping software to minimize travel time and fuel costs, consistently achieving a 15%-25% improvement in delivery efficiency.
- Assisted in warehouse operations, including sorting mail and parcels, loading and unloading vehicles, and organizing items for dispatch.
- Conducted vehicle inspections and basic maintenance to ensure safety and reliability, reporting any issues promptly for repairs.
Courier Driver
Pronto Lanka
02.2018 - 06.2019
- Provided exceptional customer service by addressing inquiries, resolving delivery issues, and ensuring a positive customer experience.
- Handled packages with care, ensuring fragile and high-value items were delivered without damage.
- Collaborated with team members and supervisors to improve delivery processes and contribute to overall operational efficiency.
Postal Worker
Domex
09.2016 - 12.2017
- Supported colleagues in managing high-volume periods through effective teamwork and communication during peak mailing seasons.
- Improved mail delivery efficiency by organizing and sorting mail according to delivery routes.
- Strengthened relationships with local communities through courteous interactions while delivering their essential correspondence daily.
- Handled large volumes of mail with precision and accuracy, minimizing errors and ensuring timely delivery to recipients.
Education
Associate of Science - Mathematics Education
Thurstan College
Colombo 07, Sri Lanka08.2014
Skills
- Driving License (Category A, B, C, D)
- Route Navigation & Planning
- Customer Service
- Package Handling and Lifting
- Communication Skills
- Punctuality
Additional Information
Please find the refference below for more info.
Full Name : Janath Viduranga Rathnayaka
Posti Email : P4014516@posti.com
Contact Number: +358415796741
Work Location : Konala
Timeline
Logistics Driver
Certis Lanka Courier
08.2019 - 07.2024
Courier Driver
Pronto Lanka
02.2018 - 06.2019
Postal Worker
Domex
09.2016 - 12.2017
Associate of Science - Mathematics Education
Thurstan College
Similar Profiles
Dinuk HettiyakandaDinuk Hettiyakanda
Caregiver, Special Needs at Certis Lanka Home NursingCaregiver, Special Needs at Certis Lanka Home Nursing
Dinushi PereraDinushi Perera
Senior Executive Human Resources at Deloitte Sri Lanka ( Former PwC Sri Lanka Firm )Senior Executive Human Resources at Deloitte Sri Lanka ( Former PwC Sri Lanka Firm )
Preeni Dilusha SilvaPreeni Dilusha Silva
Commissioned Officer- Administration Branch at Sri Lanka Air Force - Sri LankaCommissioned Officer- Administration Branch at Sri Lanka Air Force - Sri Lanka