Sheikh Maruf Hasan

Managed foreign exchange transactions to optimize currency risk exposure.

Oversaw trade finance operations ensuring adherence to regulatory standards.

• Streamlined documentation processes for trade agreements, improving efficiency in financing solutions.
• Collaborated with cross-functional teams to improve service delivery in trade finance.

• Led strategic planning initiatives to enhance operational efficiency at City Bank Limited.
• Collaborated with departments to align goals and streamline processes across the organization.
• Managed project timelines and resources to ensure timely completion of key initiatives.
• Managed foreign exchange operations including export/import through L/C and freight forwarding/C&F services.

• Partnered with team members to improve customer service experiences, resulting in increased satisfaction.
• Resolved customer account inquiries and processed transactions, ensuring accurate and timely service.
• Performed market research to identify and recommend banking products aligned with client needs.
• Supported branch operations by maintaining accurate financial records.

• Coordinated recruitment and onboarding processes, streamlining integration into community programs.
• Created training sessions for new volunteers, fostering engagement and retention.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Performed daily tasks with attention to detail in a fast-paced environment.