Sofia Strižencová
Nitra
Summary
Adaptable customer-service professional with extensive experience providing first-class results. Meets job demands and deadlines through diligent work-ethic and dedication to quality.
Overview
2
2
years of professional experience
Work History
Waitress
Barona Group Oy
12.2024 - 03.2025
Head Waiter
Ikos Andalusia
04.2024 - 11.2024
- Checked on guests to assess satisfaction with each food course and beverage.
- Delivered exceptional service by providing timely and friendly service to every customer.
- Answered questions about menu selections and made recommendations when requested.
- Discussed menu items and dietary concerns, noted special requests and suggested additional items to meet upsell goals.
Bartender
Park Snow Donovaly
02.2024 - 03.2024
- Performed opening and closing duties, taking inventory, printing reports at the end of the working day.
- Served alcoholic and non-alcoholic beverages in a timely manner to prevent chaotic, unorganized working space.
- Switched positions from being behind the cash register, to bartending, to dishwashing.
Waitress
StaffPoint
11.2023 - 01.2024
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, took drinks orders
- Managed over 400 customers per day
Waitress
IKOS Resorts
05.2023 - 11.2023
Education
GED -
Hotel Academy
Nitra, Slovakia2023
Skills
- Communicative, responsible
- Special dietary requirements
- F&B operations
- Physical endurance
- Front-Of-House (FOH) procedures
- Order taking
- POS system operation
- Microsoft system operation
- Omega system operation
Languages
Slovak
First Language
English
Upper Intermediate
B2
Spanish
Elementary
A2
Additional Information
Driving license type B
Omega certificate owner
Hygiene passport in Finland
Timeline
Waitress
Barona Group Oy
12.2024 - 03.2025
Head Waiter
Ikos Andalusia
04.2024 - 11.2024
Bartender
Park Snow Donovaly
02.2024 - 03.2024
Waitress
StaffPoint
11.2023 - 01.2024
Waitress
IKOS Resorts
05.2023 - 11.2023
GED -
Hotel Academy
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