Master of Science - Marketing
Aalto University
09.2020 - 01.2022
Soib Shuvo
Business
Espoo,18
Timeline
Work History
Associate
Wolt
02.2022 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Education
Master of Science - Marketing
Aalto University
Espoo, Finland 09.2020 - 01.2022
Skills
Customer service
Time management
Attention to detail
Computer skills
Leadership qualities
Workplace safety
Cash handling
Customer engagement
Decision-making
Complex Problem-solving
Relationship building
Courteous and professional
Flexible schedule
Oral communication
Work Planning and Prioritization
Client engagement
New hire training
Product knowledge
Issue resolution
MS office
Data entry
Customer service orientation
Order fulfillment
Inventory management
Cross-functional teamwork
Performance improvement
Strategy development
Sales techniques
Sales expertise
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursWork from home optionHealthcare benefitsPersonal development programsPaid time offTeam Building / Company RetreatsPaid sick leaveStock Options / Equity / Profit SharingSimilar Profiles
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