Sonja Meriläinen
Muurame
Summary
Motivated Trainee with firsthand experience in diverse industries. Developed strong problem-solving skills and adaptability through previous roles. Demonstrated ability to quickly learn new processes, systems and necessary skills for professional growth. Impact made includes efficiency enhancements and improved team collaboration across departments.
Overview
11
11
years of professional experience
Work History
Trainee
Associação Finlandesa no Algarve
09.2024 - 12.2024
- Created a new webpage for the company
- Being a tech support person to customers
- I arranged training sessions and meetings to teach the personnel how to use the new webpage.
Caretaker/Substitute
Keski-Suomen hyvinvointialue
02.2023 - 01.2024
- Feeding the customers.
- Preparing and heating meals for the customers.
Salesperson/Seasonal Aid
Tokmanni Eteläkeskus Rovaniemi
10.2022 - 12.2022
- My responsibilities were: Shelving the products, date control, making orders and serving the customers.
Summer help/ Office assistant
Kytölä Instruments Oy
06.2022 - 08.2022
- I was responsible person for invoicing and making waybills for the products
- Reviewed files, records and other documents to obtain information or respond to requests.
- Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
Salesperson
Eezy Kauppa Suomi Oy
01.2022 - 06.2022
- My duties included cashiering and customer service.
Summer help/Office assistant
Kytölä Instruments Oy
06.2021 - 08.2021
- I was responsible person for invoicing and making waybills.
Kiosk worker
R-Kioski Matkakeskus/ Sairaala Nova
11.2018 - 06.2021
- My duties included customer service, cashiering, all of the kiosk maintenance work, making coffee and buns/sandwiches
Caregiver
Keski-Suomen Sairaanhoitopiiri
07.2020 - 12.2020
- Prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Making sure kitchens are always clean and organized.
Summer help/Office assistant
Kytölä Instruments Oy
06.2019 - 08.2019
- I was responsible person for invoicing and making waybills for the goods, I did a lot of customer service via phone and email
- Prepared meeting agendas, attended meetings and recorded and transcribed minutes.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Answered telephones, directed calls, and took messages.
Summer help/Office assistant
Kytölä Instruments Oy
06.2018 - 08.2018
- I was the responsible person for invoicing and making waybills.
Salesperson
Shell Helmisimpukka Muurame
05.2017 - 06.2018
- My duties included customer service, cashiering, waitering for tables, cleaning, making food and pastries for customers.
Salesperson
K-Supermarket Muurame
08.2015 - 05.2016
- My duties included customer service, unloading the products, pricing products, putting up displays, and preparing pastries for the baking station.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Operated register, handled cash and processed credit card transactions.
Summer Employee
Antti K Oy
06.2014 - 08.2014
- My duties cleaning the windows, gardening and ironing
Education
Bachelor of Engineering - Information Technology
Lapin ammattikorkeakoulu
09.2021
Vocational Qualification in Business and Administration -
Jyväskylän ammattiopisto
06.2017
Skills
- Team member support
- Rules implementation
- Upselling strategies
- Proficient in Windows, Microsoft Office, Trello, PyCharm and Unity
- Customer service
- Time management
Hobbies and Interests
- Fitness boxing
- Jogging
Personal Information
- Place of Birth: Vantaa
- Date of Birth: 11/03/98
Languages
Finnish
First Language
English
Advanced (C1)
C1
Spanish
Elementary (A2)
A2
Recommenders
- Ilkka Saarni +358 400 722 086
- Tiina Huttunen +358 503 309 343
- Jari Auvinen +358 207 790 690
- Pekka Kukkonen +358 505 119 381
Timeline
Trainee
Associação Finlandesa no Algarve
09.2024 - 12.2024
Caretaker/Substitute
Keski-Suomen hyvinvointialue
02.2023 - 01.2024
Salesperson/Seasonal Aid
Tokmanni Eteläkeskus Rovaniemi
10.2022 - 12.2022
Summer help/ Office assistant
Kytölä Instruments Oy
06.2022 - 08.2022
Salesperson
Eezy Kauppa Suomi Oy
01.2022 - 06.2022
Summer help/Office assistant
Kytölä Instruments Oy
06.2021 - 08.2021
Caregiver
Keski-Suomen Sairaanhoitopiiri
07.2020 - 12.2020
Summer help/Office assistant
Kytölä Instruments Oy
06.2019 - 08.2019
Kiosk worker
R-Kioski Matkakeskus/ Sairaala Nova
11.2018 - 06.2021
Summer help/Office assistant
Kytölä Instruments Oy
06.2018 - 08.2018
Salesperson
Shell Helmisimpukka Muurame
05.2017 - 06.2018
Salesperson
K-Supermarket Muurame
08.2015 - 05.2016
Summer Employee
Antti K Oy
06.2014 - 08.2014
Bachelor of Engineering - Information Technology
Lapin ammattikorkeakoulu
Vocational Qualification in Business and Administration -
Jyväskylän ammattiopisto
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