SUSAN WANJA
Lab Technician
Nairobi ,47
Summary
Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.
Overview
13
13
years of professional experience
15
15
years of post-secondary education
2
2
Languages
Work History
Caregiving Manager
Blessed Assurance Company
Riyadh , 11564
05.2021 - Current
- Evaluated clients progress and adjusted service plans to address areas of concern.
- Assessed clients and developed plans to meet needs.
- Educated clients and families on community resources, treatment options and health care services to better manage conditions.
- Responded to emergency situations and provided support to promote client safety and wellbeing.
- Established and maintained relationships with clients, families and community partners to coordinate services to meet client's needs.
- Developed and implemented individualized care plans and coordinated necessary services to avail quality care for clients.
- Maintained detailed records in compliance with agency standards and regulations.
Lab Technician
Focus Medical Healthcare
Nairobi, Githurai
06.2015 - 06.2020
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Oversaw items in inventory and reordered before supplies diminished.
- Maintained documentation on tests performed in lab.
- Processed patient specimens according to priority and documented results.
- Prepared samples for shipping and disposed of bodily fluids in proper containers.
- Prepared blood smears and determined levels of normalcy.
- Inspected laboratory equipment to maintain good working condition for optimal results.
- Researched new methods and techniques to improve laboratory procedures.
- Adhered to laboratory safety procedures to maintain compliance with quality control standards.
Supermarket Worker
Naivas Supermarket
Nairobi , Kasarani
06.2010 - 01.2015
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Checked aisles for spills to complete quick clean-up.
- Pleasantly greeted customers and provided prompt and courteous service.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Stocked shelves and organized merchandise displays for easy retrieval.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
Diploma In Food Science - Food Science
Kirinyaga Institute of Business Studies
Kirinyaga County 10.2006 - 06.2008
Diploma In Health Lab - Lab Technician
Rift Valley Institute
Nakuru County 05.2004 - 06.2006
Kenya Certificate Of Primary Education - Eneral Studies
Mama Ngina Primary School
Nakuru County 01.1992 - 11.1999
Kenya Certificate Of Secondary Education - Mathematics, Sciences, Languages,technicals
Njabini Girls High School
Nyandarua County 02.2000 - 11.2003
Timeline
Caregiving Manager
Blessed Assurance Company
05.2021 - Current
Lab Technician
Focus Medical Healthcare
06.2015 - 06.2020
Supermarket Worker
Naivas Supermarket
06.2010 - 01.2015
Diploma In Food Science - Food Science
Kirinyaga Institute of Business Studies
10.2006 - 06.2008
Diploma In Health Lab - Lab Technician
Rift Valley Institute
05.2004 - 06.2006
Kenya Certificate Of Secondary Education - Mathematics, Sciences, Languages,technicals
Njabini Girls High School
02.2000 - 11.2003
Kenya Certificate Of Primary Education - Eneral Studies
Mama Ngina Primary School
01.1992 - 11.1999
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