Sushmita Bista
Helsinki
Summary
Experienced in customer service and time management skills. Proven track record in enhancing operational efficiency and client satisfaction. Skilled in computer applications and adept at communication. Able to work in a team as well as in own initiative. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Restaurant Worker
McDonald's
10.2021 - Current
-Customer Service, Order preparation, Maintain Cleanliness and hygiene and restocking the supplies.
Counselor
DD Security Services Pvt. Ltd
08.2018 - 03.2020
-Provide information regarding distinct Security Guard's Trainings, customer's data entry, Cash management(Training's fee), Inventory check and prepare quarterly progress report.
Administrative Officer
AMKAS Nepal(Non- Governmental Organization)
04.2017 - 02.2018
-Manage the day to day operation of the organization, Preparing meeting and program's schedules, organizing files.
Assistant Paralegal Officer
AMKAS Nepal(Non- Governmental Organization)
02.2016 - 03.2017
-Maintaining client's files, Assisting Paralegal officer, preparing case summaries, attending the programs on the behalf of organization.
Sales Assistant
Bhatbhateni Supermarket and Departmental Store
07.2011 - 12.2013
Education
BBA - Business Management
Centria University of Applied Sciences
Kokkola11.2021
Master of Arts - Sociology
Tribhuvan University
Kathmandu,Nepal07.2021
Bachelor in Business Studies - Business Studies
Texas International College
Kathmandu, Nepal03.2016
Skills
Customer Service
Computer skills
Communication skills
Time Management skills
Accomplishments
-Employee of the week: Mc Donald's,September 2023
-Employee of the month: Mc Donald's, May 2023
Certification
"General Banking Course" from KFA Business School, Kathmandu Nepal (January 2015-Feb 2015)
"Accounting Package" from Popular Training centre, Kathmandu, Nepal (June 2012-July 2012)
Timeline
Restaurant Worker
McDonald's
10.2021 - Current
Counselor
DD Security Services Pvt. Ltd
08.2018 - 03.2020
Administrative Officer
AMKAS Nepal(Non- Governmental Organization)
04.2017 - 02.2018
Assistant Paralegal Officer
AMKAS Nepal(Non- Governmental Organization)
02.2016 - 03.2017
Sales Assistant
Bhatbhateni Supermarket and Departmental Store
07.2011 - 12.2013
BBA - Business Management
Centria University of Applied Sciences
Master of Arts - Sociology
Tribhuvan University
Bachelor in Business Studies - Business Studies
Texas International College
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