Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Svea Hurtig

Svea Hurtig

Tornio

Summary

Hello! I'm a versatile worker with experience in various roles across multiple fields. I've worked in a cemetery and as a park worker, which taught me attentiveness and the value of respecting the environment. Additionally, I've been a cleaner at a camping site, practising my skills in maintaining tidy and welcoming surroundings for visitors.


My experience working in retail at two different companies has equipped me with extensive customer service skills and organizational abilities. I've learned to prioritize friendliness and efficiency in my work.


Furthermore, due to being part of family of fourteen, I've gained experience working with children. This has taught me flexibility, the ability to adapt to diverse situations and needs, and the initiative to take responsibility independently.


I'm exited to learn and bring my diverse skill set and positive attitude to new work opportunities. I'm excited about the chance to apply my skills and be part of your team!

Overview

1
1
year of professional experience

Work History

Customer Service

Prisma
06.2023 - Current
  • Answered incoming calls and emails from current customers and asked open-ended questions to determine needs.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Addressed customer complaints and concerns, providing mutually beneficial solutions.
  • Learned duties for various positions and provided backup at key times.
  • Answered questions about store policies and addressed customer concerns.

Restaurant Worker

McDonald's
09.2022 - 06.2023
  • Greeted customers at front counter to answer questions and input meal orders into register.
  • Stocked condiments, filled specialty machines with drink mixes and prepped fryer items to prepare for peak hours.
  • Trained new employees in operational procedures and modeled duties for front and back house positions.
  • Experienced working around clock.

Education

High School Diploma -

Tornion Yhteislyseon Lukio
Tornio, Finland
06.2023

Skills

  • Customer Needs Assessment
  • Communication
  • Creativity
  • Agility
  • Curiosity towards learning
  • Finance
  • Adaptability

Languages

Finnish
Native language
English
Advanced
C1
Swedish
Intermediate
B1

Timeline

Customer Service

Prisma
06.2023 - Current

Restaurant Worker

McDonald's
09.2022 - 06.2023

High School Diploma -

Tornion Yhteislyseon Lukio
Svea Hurtig