Swasthani Dotel
Tampere,Tampere
Summary
Personable and customer-focused with flair for creating positive dining experiences. Possesses strong understanding of menu knowledge and food safety practices, coupled with excellent communication and multitasking skills. Dedicated to providing outstanding service and ensuring guest satisfaction.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Waitress and Cashier
Nuzi Oy ( Itsuyaki/Seoul Good Ratina)
Tampere, Ratina
06.2025 - Current
- Greeted customers warmly, delivering friendly and attentive service to enhance dining experience
- Managed customer inquiries and resolved complaints, ensuring customer satisfaction
- Accurately take and relay orders to kitchen staff, ensuring timely delivery of food and beverages
- Support team members during peak hours to ensure smooth workflow
- Maintain cleanliness and hygiene of dining areas and tables
- Assisted with opening and closing duties, restocking and cleaning to maintain operational efficiency
Waitress and Cashier
Iso Sushi Oy (Konnichiwa)
Kangasala Tampere
04.2025 - 06.2025
- Greet customers warmly, providing attentive service that enhances dining experience
- Accurately take and relay orders to kitchen staff and ensure timely delivery of food and beverages
- Manage customer inquiries and efficiently resolve complaints to ensure satisfaction
- Maintain cleanliness and hygiene standards in dining area, ensuring a welcoming environment
- Assist with opening and closing duties including restocking, cleaning, and setup
- Support team members during peak hours to maintain smooth workflow
Waitress and Cashier
Deuties Oy (The curry Leaf)
Tampere
04.2024 - 04.2025
- Provided friendly customer service, ensuring positive interactions with guests.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Handled orders swiftly and adhered to food safety regulations.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Restocked supplies and addressed customer inquiries to improve dining experiences.
Education
Bachelor Degree - Humanities & Social Science
K&K International College
Kathmandu, Nepal12-2021
Skills
- Cash handling
- Outstanding customer service
- Team collaboration
- Strong communication
- Multitasking capabilities
- Positive attitude
Certification
- Hygiene Passport
- Alcohol Passport
Languages
English
Proficient
C2
Finnish
Beginner
A1
Hobbies and Interests
- Cooking
- Arts and Crafts
- Traveling
- Dining Out
Timeline
Waitress and Cashier
Nuzi Oy ( Itsuyaki/Seoul Good Ratina)
06.2025 - Current
Waitress and Cashier
Iso Sushi Oy (Konnichiwa)
04.2025 - 06.2025
Waitress and Cashier
Deuties Oy (The curry Leaf)
04.2024 - 04.2025
Bachelor Degree - Humanities & Social Science
K&K International College