Summary
Overview
Work History
Skills
Timeline
Generic

Taija Ahonen

Summary

An energetic person who has a strong communication skills, experience of Michelin star service and always having a glass is half full attitude. Experience of training new staff, even with language barriers. Always switch on and knows how to deal with under pressure. Adaptable of new environments and trying to think outside from the box.

Overview

6
6
years of professional experience

Work History

Head Waitress

Harwood Arms
11.2023 - 06.2024

Worked in London's only Michelin Star Pub as a Head Waitress.

  • Clean and set-up the restaurant according to bookings, and ensuring everything is ready on time
  • Greeted new customers and took them to the right table, offering water and explaining the specials of the day
  • Being time efficient with food tickets and knowing how to pace it even when busy.
  • Developed strong relationship with customers, making sure everyone left smile on their face

Bar Supervisor

Fuller's
01.2020 - 11.2023

Started as a food runner and ended up being supervisor since April 2022. Helped different pubs when understaffed. Attended management meetings and courses about management, safe and healthy.

  • Leading and managing teams under challenging conditions.
  • Responsibility boost of moral of the staff and creating different incentives to motivate the team
  • Planned training day to boost teamwork and team knowledge of customer journey

Warehouse Worker

Scandinavian Kitchen
10.2019 - 12.2019

Worked in a warehouse in the busiest time of the year for them.

  • Achieved timely dispatch of orders using effective time management strategies during the picking process.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.

Au Pair

Private Family
09.2018 - 08.2019
  • Collaborated closely with parents to establish consistent routines expectations promoting stability security for their children.
  • Transported children safely to school, activities and appointments on time.
  • Developed creative activities to encourage physical, social and emotional growth.
  • Promoted healthy eating habits by preparing nutritious meals and snacks for the children.

Skills

  • Customer Service
  • Team Management
  • Reservation handling
  • Menu Memorization
  • High-volume dining

Timeline

Head Waitress

Harwood Arms
11.2023 - 06.2024

Bar Supervisor

Fuller's
01.2020 - 11.2023

Warehouse Worker

Scandinavian Kitchen
10.2019 - 12.2019

Au Pair

Private Family
09.2018 - 08.2019
Taija Ahonen