Tarja Närhi
Jokela
Summary
Experienced professional with a strong foundation in Agile methodology and enterprise resource planning systems, demonstrating expertise in ERP solutions and customer relationship management software. Proven track record in team leadership, fostering team building and collaboration, while excelling in interpersonal communication and process improvement. Adept at change management and project coordination, with a focus on driving organisational success through effective communication skills. Committed to leveraging these competencies to achieve strategic career goals within dynamic environments.
Overview
22
22
years of professional experience
2003
2003
years of post-secondary education
Work history
ICT Solution Specialist
Teknos Group Oy
Helsinki
2021.10 - 2025.03
- IFS Solution Specialist and ICT Business Partner for Customer Service and sales
- Team leader for Sales & Order Competence Center
- Several ERP implementations and update projects. Supported Salesforce CRM go-live and e-invoicing projects.
- Currently focusing on CEP (Microsoft Dynamics) rollout as testing manager and responsible for CPQ solution and integration to ERP.
Sales Assistant
Sonepar Suomi (SLO)
2020.03 - 2021.10
- Responsible for export and import activities, project sales for dedicated Finnish customers, Intrastat reporting, supporting ERP project (SAP) in export related questions
Export Assistant / ERP Specialist (Sales&Order)
Teknos Oy
2007.07 - 2020.03
- Responsible for export process from order intake until invoicing, internal purchasing from other Teknos countries and maintaining the traded goods data, supporting and substituting in transfer pricing
- Local key user for IFS ERP since 2015 and team leader for Sales & Order competence center since 2017
- Team leader for IFS 10 upgrade project from 2019 and supporting eCommerce, Salesforce and Pagero e-invoicing projects
Administrative assistant
Suomi-Soffa SSF Oy
2007.03 - 2007.07
- Diverse administrative tasks, sales reporting and translations
- Supporting in import activities and accounts payables
Customer Service Adviser
TeliaSonera Finland Oyj
2005.03 - 2007.02
- Customer service for internet and landline customers
- Since 2006 part of a project team renewing invoicing processes and instructions
Cashier
Citymarket Oy Leppävaara
2003.11 - 2005.03
IT instructor, assistant teacher
University of Helsinki
2003.09 - 2003.10
- IT instructor for new students
- Assistant teacher on IT courses
Education
Master of Arts - German philology, translation studies
University of Helsinki
Helsinki, UusimaaMatriculation examination - undefined
linguistics
Humboldt-Universität zu Berlin
Skills
- Agile methodology familiarity
- Enterprise resource planning systems
- ERP solution understanding
- Customer relationship management software
- Team Leadership
- Team player
- Interpersonal communication
- Process Improvement
- Change management
- Project coordination
- Communication skills
- Team building
Custom
Humboldt-Universität zu Berlin, 01/01/01, linguistics
Languages
Finnish
Native
English
Fluent
Swedish
Advanced
German
Advanced
Affiliations
- Vice chairman / Tibetans spaniel association of Finland
- Editor in chief / Tibetan spaniel magazine
Timeline
ICT Solution Specialist
Teknos Group Oy
2021.10 - 2025.03
Sales Assistant
Sonepar Suomi (SLO)
2020.03 - 2021.10
Export Assistant / ERP Specialist (Sales&Order)
Teknos Oy
2007.07 - 2020.03
Administrative assistant
Suomi-Soffa SSF Oy
2007.03 - 2007.07
Customer Service Adviser
TeliaSonera Finland Oyj
2005.03 - 2007.02
Cashier
Citymarket Oy Leppävaara
2003.11 - 2005.03
IT instructor, assistant teacher
University of Helsinki
2003.09 - 2003.10
Matriculation examination - undefined
linguistics
Humboldt-Universität zu Berlin
Master of Arts - German philology, translation studies
University of Helsinki