Uche Augustine Ossai
Ida Aalbergintie 1b B, 103 Helsinki
Summary
Meticulous waiter, cleaner, postal deliver and housekeeper - Cleaner and Housekeeper with good performance record, maintaining clean, sanitized and tidy environments for guests and clients. Skilled at deep cleaning, dusting and polishing. Proven history of performing with excellent work ethic and dependability as aso a waiter and postal deliverer
Overview
12
12
years of professional experience
1
1
Certification
Work History
Newspaper Delivery
Posti Oy
Helsinki
02.2022 - Current
- Delivered newspapers to residential and commercial customers in a timely manner.
- Checked the delivery route for any changes or updates before starting the job.
- Ensured that all deliveries were made accurately and efficiently.
- Communicated with supervisor on a regular basis concerning issues related to newspaper delivery service.
- Provided excellent customer service when interacting with customers in person or over the phone.
- Complied with safety regulations while operating delivery vehicles such as vans or cars.
- Followed established procedures for handling undeliverable items returned by postal service.
Housekeeper
SOL Pavelut Oy
Helsinki
09.2018 - 05.2022
- Cleaned rooms to satisfaction of over 30 daily clients clients and making beds.
- Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
- Requested maintenance orders to fix non-working equipment and address any room damage.
- Removed all trash from guest rooms, including emptying wastebaskets and properly disposing of all soiled linen.
- Kept utility sink rooms in clean, neat and orderly condition.
- Replenished hotel amenities such as drinking glasses and writing supplies.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Assembled complimentary gift baskets and champagne to greet new guests upon arrival.
- Interacted pleasantly with clients and patrons when performing daily duties.
- Reported all maintenance issues to housekeeping status board.
- Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
- Dusted ceiling air conditioning diffusers and ventilation systems.
- Removed finger marks and smudges from vertical surfaces, including doors, frames and glass partitions.
- Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
Cleaner
lassila & Tikanoja
Helsinki
10.2018 - 12.2018
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Emptied wastebaskets and replaced liners.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Washed windows both inside and outside of the facility.
- Swept sidewalks and driveways of debris.
Restaurant Waiter
Ezzential food and drinks
Lagos
11.2011 - 08.2014
- Greeted customers, provided menus and answered questions about menu items.
- Assisted guests with making food and beverage selections.
- Took accurate food and drink orders, using a POS ordering software system.
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
- Checked on guests during meals to ensure satisfaction with each course.
- Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Demonstrated up-selling techniques when appropriate to increase restaurant sales.
Education
Master of Science - Business Administration And Economics
University of Eastern Finland
Kuopio Finland09-2017
Skills
- Route Planning
- Safety Awareness
- Navigation Expertise
- Order Verification
- Food Presentation
- Service Quality
- Order Taking
- Point of Sale (POS) System Operations
- Guest Relations
- Laundry Management
- Customer Service
- Ergonomics and Safety Training
- Interior and Exterior Cleaning
- Safe Cleaning With Chemicals
- Cleaning and Sanitizing
- Sweeping and Mopping
Certification
The association of food and drug official
Seafood HACCP alliance
certificate of HACCP course completion 08/2020
USA
Institute of hospitality
Food Hygiene and safety level 2 08/2020
United Kingdom
Instacert
Food handler certification program 07/2020
Canada
Canadian center for occupational health and safety
Exam-occupational health and safety management systems 07/2020
canada
International HACCP Alliance
HAACP for food processor and manufacturers 09/2020
Canada
Timeline
Newspaper Delivery
Posti Oy
02.2022 - Current
Cleaner
lassila & Tikanoja
10.2018 - 12.2018
Housekeeper
SOL Pavelut Oy
09.2018 - 05.2022
Restaurant Waiter
Ezzential food and drinks
11.2011 - 08.2014
Master of Science - Business Administration And Economics
University of Eastern Finland
The association of food and drug official
Seafood HACCP alliance
certificate of HACCP course completion 08/2020
USA
Institute of hospitality
Food Hygiene and safety level 2 08/2020
United Kingdom
Instacert
Food handler certification program 07/2020
Canada
Canadian center for occupational health and safety
Exam-occupational health and safety management systems 07/2020
canada
International HACCP Alliance
HAACP for food processor and manufacturers 09/2020
Canada
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