Summary
Overview
Work History
Education
Skills
Hobbies
Languages
Timeline
Generic

Veera Nevalainen

Joensuu

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Experience and knowledge of small businesses and high regard for independent entrepreneurs. Native speaker of Finnish with advanced English skills and moderate skills in German and Swedish.

Overview

6
6
years of professional experience

Work History

Student Custodian

Lassila&Tikanoja plc
05.2023 - Current
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Kept building spaces premises clean inside and outside.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Reported damages and hazardous conditions to management for further action.

Café Entrepreneur (pop-up Project)

Self-employed with Pilke Innovations OSK and LietsunPada
04.2022 - 08.2022
  • Determined areas in need of improvement and devised targeted corrective actions for each concern to maintain optimal business operations.
  • Devised processes to boost long-term business success and increase profit levels.
  • Generated additional revenue streams through constructive partner and client relationships.
  • Negotiated supplier contracts to secure competitive pricing for materials and services.
  • Responsibility of planning work shifts for the team, baking Karelian pastries and cooking Karelian hotpot to the café; the whole thing was Karelian themed pop-up summercafé.
  • Taking part to customer service, marketing and sale when needed.

Café Entrepreneur (pop-up Project)

Self-employed with Pilke Innovations OSK & Pilke Products
01.2021 - 08.2021
  • Determined areas in need of improvement and devised targeted corrective actions for each concern to maintain optimal business operations.
  • Devised processes to boost long-term business success and increase profit levels.
  • Generated additional revenue streams through constructive partner and client relationships.
  • Negotiated supplier contracts to secure competitive pricing for materials and services.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
  • Oversaw food preparation and monitored safety protocols.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Created a brand with a co-entrepreneur, gathering most of the ingredients ourselves from the lands that our families own and producing artisan beverages, ice-creams and other herb and berry -products to sell.

Receptionist & Catering Assistant (internship)

Hotelli-ravintola Aada Oy
06.2017 - 09.2017
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Serving lunch and à la carte to customers and assisting the head chef when needed.
  • Organizing catering when there was a function held on the premises.

Education

BBA - Tourism And Travel Management

Karelia University of Applied Sciences
Joensuu, Finland
12.2023

Skills

  • Personnel Management
  • Team Bonding
  • Customer Service
  • Materials Planning and Logistics
  • Productivity and Time Management
  • Service Quality
  • Safety Protocols
  • Adaptable and Flexible
  • Special Needs Clients
  • Grammatical Skills
  • Visitor and Customer Relations
  • Calendar Maintenance

Hobbies

I love trekking and swimming, and reading and learning new things especially of other cultures and history, including my own heritage for I used to do plenty of genealogy research when I was younger. Beside these I write, although I always hesitate if that's something of a hobby or work, for I love it but I want to become an author so it's more than that. I write fantasy and my first book is very nearly ready, so I'm currently looking for a Finnish publisher for it before starting to translate it to English.

Languages

Finnish
Native language
English
Advanced
C1
German
Elementary
A2
Swedish
Elementary
A2

Timeline

Student Custodian

Lassila&Tikanoja plc
05.2023 - Current

Café Entrepreneur (pop-up Project)

Self-employed with Pilke Innovations OSK and LietsunPada
04.2022 - 08.2022

Café Entrepreneur (pop-up Project)

Self-employed with Pilke Innovations OSK & Pilke Products
01.2021 - 08.2021

Receptionist & Catering Assistant (internship)

Hotelli-ravintola Aada Oy
06.2017 - 09.2017

BBA - Tourism And Travel Management

Karelia University of Applied Sciences

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Veera Nevalainen