Summary
Overview
Work History
Education
Skills
Languages
Certification
Affiliations
Timeline
Generic

Viivi Tarkiainen

Kerava

Summary

Positive, energetic, and people-oriented hospitality professional with a warm personality, and a professional mindset. I bring great vibes to the workplace while staying focused on delivering excellent service. Passionate about travel, new cultures, and working abroad. Open-minded, adaptable, and always ready to learn something new.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Clarion Hotel Aviapolis
Vantaa
05.2023 - Current
  • Efficiently and professionally handling guest check-ins and check-outs.
  • Managing reservations, modifications, group bookings, invoicing, and upselling.
  • Providing high-quality customer service face-to-face, via email, and by phone.
  • Maintaining a clean, organized, and professional front desk environment.
  • Coordinating and collaborating closely with other departments to ensure seamless guest experiences.

Cafeteria Worker

Waffles & Wine by Flamingo Spa
Vantaa
05.2023 - Current
  • Customer service, specialty coffee, and gourmet waffle preparation.
  • Serving alcoholic beverages, including wine.
  • Product display, sales, reservation management, and stock handling.
  • Maintaining cleanliness and hygiene standards.

Shift Supervisor

Flamingo Spa
Vantaa
03.2022 - Current
  • Leading daily restaurant operations and coordinating the team to ensure smooth service.
  • Providing high-level customer service while upholding brand standards and etiquette.
  • Managing alcohol service, including developing and refining cocktail recipes.
  • Handling cash transactions, stock unloading, and overseeing dishwashing operations.
  • Maintaining cleanliness and strict hygiene standards in all guest areas.
  • Training and onboarding new employees to integrate them effectively into the team.
  • Organizing group reservations and special events, such as birthday parties and summer camp buffets.
  • Collaborating closely with other departments to support the overall guest experience and operational efficiency.

Teacher's Assistant

Ilola Elementary School
Vantaa
11.2020 - 11.2020
  • Supported classroom activities, supervised students, and assisted with learning tasks.
  • Helped prepare materials and maintain classroom order.

Education

Double Degree in Travel And Tourism Business -

Perho Business School
Helsinki
06-2024

Finnish Matriculation Examination -

Töölö Adult Upper Secondary School
Helsinki
06-2024

Skills

  • Team collaboration
  • Multitasking and organization
  • Problem-solving
  • Performance under pressure
  • Positive attitude
  • Adaptability

Languages

Finnish
First Language
English
Proficient (C2)
C2
Swedish
Beginner
A1

Certification

  • Food hygiene certificate
  • Alcohol serving permit
  • First Aid 1 and 2

Affiliations

  • Traveling
  • Yoga

Timeline

Front Desk Receptionist

Clarion Hotel Aviapolis
05.2023 - Current

Cafeteria Worker

Waffles & Wine by Flamingo Spa
05.2023 - Current

Shift Supervisor

Flamingo Spa
03.2022 - Current

Teacher's Assistant

Ilola Elementary School
11.2020 - 11.2020

Double Degree in Travel And Tourism Business -

Perho Business School

Finnish Matriculation Examination -

Töölö Adult Upper Secondary School

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Viivi Tarkiainen