Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Manager of Operations
Bump Events
Melbourne, Australia
09.2020 - 07.2023
Streamlined operational processes by implementing efficient workflow management strategies.
Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
Managed cross-functional teams for successful project completion and timely delivery.
Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
Mechanic
Princes Motor Repairs
Melbourne, Australia
04.2019 - 07.2020
Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.
Maximized engine efficiency with routine tune-ups, oil changes, and filter replacements.
Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
Replaced damaged, missing, or defective parts with new and refurbished components.
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Disassembled defective parts to make proper repairs.
Inspected and tested equipment to locate worn and damaged parts.
Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Collaborated with team members to complete large-scale projects, ensuring timely completion and high-quality workmanship.
Automotive Technician
RACV Noble Park Service Centre
Melbourne, Australia
08.2013 - 12.2019
Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
Contributed to business growth through exceptional customer service, leading to increased repeat clientele and positive word-of-mouth referrals.
Strengthened relationships with suppliers, negotiating better prices on parts while maintaining quality standards for all repairs performed.
Expanded service offerings with continuous professional development efforts, staying informed on new technologies within the automotive industry.
Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
Replaced damaged, missing, or defective parts with new and refurbished components.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
Analyzed vehicle data using advanced diagnostic equipment.
Team Leader
Sedeco
Ebene, Mauritius
01.2012 - 06.2013
Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Developed effective improvement plans in alignment with goals and specifications.
Assistant Project Manager
ARUP
Saint Jean, Mauritius
01.2011 - 12.2011
Improved project efficiency by streamlining communication channels and implementing time-saving tools.
Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
Enhanced team collaboration through regular meetings, clear communication, and shared goalsetting.
Managed subcontractor relationships effectively to ensure quality workmanship within deadlines and budgets.
Actively participated in weekly project reviews with senior management to discuss progress updates, challenges faced, potential solutions, and future plans.
Monitored and tracked project metrics and collected data to share with project members.
Reported regularly to managers on project budget, progress and technical problems.
Verified quality of deliverables and conformance to specifications before submitting to clients.