Ying Sarah Hu
Lahti,Finland
Summary
- 20 years supply chain management experience in furniture, home accessories, lighting and fashion jewellery.
- 3 years sales and marketing experience in furniture.
- Lived in China, U.K., and Finland.
Overview
24
24
years of professional experience
1
1
Language
Work History
Supply Chain Manager
Taiga Concept Oy
05.2024 - Current
- Placing purchase orders, handling bill approval and accounts reconciliation
- Project coordination and project purchasing
- Sourcing and researching potential vendors
- Comparing and evaluating offers from suppliers
- Reviewing quality on purchased products
- Assisting quality manager in handling customer reclamation.
- Developed strong vendor relationships to ensure timely delivery of materials and maintain high-quality standards.
- Collaborated with sales and production teams to develop integrated planning processes, improving overall business performance.
- Monitored and tracked supplier performance to enforce adherence to quality standards and established timelines.
Project Manager
Taiga Concept Oy
08.2023 - 04.2024
- Assisting and coordinating sales and marketing activities in APAC
- Handling customer reclamation and warranty cases
- Suppliers auditing and quality inspection
- Sourcing and purchasing
- Logistic support.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Chief Representative Officer
Isku Interior Oy
01.2013 - 01.2023
- Overall responsibility for Isku’s commercial interests in China and APAC area
- Sourcing and purchasing includes control of prices, quality, delivery times, and handling of claims, and supplier training, as well as suppliers' contracts
- Quality inspections and factory audits to ensure products are made according to specifications and are in compliance with EN standards, EU regulations and legislation
- Handling shipments
- Supervising invoices and payments
- Detecting and identifying of new business opportunities, new products and new projects to maximise company's savings
- New product development and product specification development
- Responsible for office’s budget, accounting, as well as China local and national tax reporting and annual audits
- Arranging travel itineraries and organising visits to furniture exhibitions and manufacturers
- Responsible for marketing and sales in Greater China and Asia.
- Achieved cost reductions through skillful negotiation of vendor contracts without compromising on quality or delivery timelines.
General Manager
Enhance Fashion Accessories Ltd.
Shenzhen, Guangdong
05.2007 - 01.2013
- Registering foreign representative office in Shenzhen, handling staff social insurance and China tax
- Account keeping using software NetSuite, producing budgets and financial reports to the company director and responsible for annual auditing
- Daily communication with customers and distributors to ensure best customer service is received, maintaining business relationship with suppliers
- Handling shipments to 5 countries: the UK, Ireland, Sweden, Australia and New Zealand
- Sourcing and purchasing new products, negotiating prices, making payments to various suppliers; checking samples and mass production, ensuring product quality complies with EU standards; testing new components in the lab
- Assisting in selection of new season products and creating seasonal catalogues
- Recruiting and training staff, assigning tasks for warehouse staff, QC, and bookkeeper.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Managed budget implementations, employee evaluations, and contract details.
Merchandiser
GuildMaster, Inc
02.2006 - 04.2007
- Sourcing products from China for 8 different American buyers
- Developing the category of product handled or new programs
- Working with the US buyers throughout the buying trip, providing necessary analysis for buyer's buying reference
- Maintaining business relationship with suppliers and negotiating prices
- Contacting and visiting suppliers and daily communicating with PD manager and buyers directly
- Ensuring smooth order execution and on time shipment by coordinating with operation staff and QC
- Providing leadership and developing assistant merchandisers.
Project Manager
CHINA BUSINESS LINK LIMITED, Guangzhou
, Guangdong
06.2004 - 02.2006
- Communicating with customers on daily basis, updating the customer ftp site, and dealing with customers when they visit
- Dealing with the suppliers on confirming material specifications, contract timing, QC implementation, and packaging requirements
- Co-coordinating with the team on production sourcing, engineering, quality assurance, invoicing and shipping
- Providing the Directors and customers with updates on progress, problems and changes
- Managing ISO audit for lighting department
- Communicating with testing lab and dealing with CE and UL certifications.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
Sales Advisor
Warehouse Fashions
London
03.2003 - 05.2004
- Supporting branch manager with maximising sales potential, further developed customer service skills in store and over the phone, advising customers on credit facilities, fashion trends, suitable styles and colours available in store
- Visual merchandising, till operation, stock management, and assisting with branch administration
- Assisting with staff development through training, recruitment, and branch security.
Teaching & Boarding Assistant
St. John's College
Southsea, Portsmouth
09.2002 - 03.2003
- Assisting teachers in communicating with Chinese students effectively
- Helping in teaching of EFL, Geography, History, Drama, IT
- And Biology
- Duties in connection with the welfare of boarding pupils.
Travel Consultant
CHINA TRAVEL SERVICE AND INFORMATION CENTRE LIMITED
London
06.2001 - 12.2001
- Flight bookings: checking seat availability online, hotel package booking with flight, contacting airlines and other travel agencies
- Ticket sales: providing advice, handling cash, cheques and bank transfers
- Tour consultations: handling queries regarding passports, places and transportation
- General office administration, answering and making telephone calls in three languages
- Handling petty cash, purchasing international telephone cards and stamps, paying cash and cheques from the business into various banks.
- Increased repeat business by providing outstanding customer service and addressing client concerns promptly.
Education
Moduulit 1, 2 & 3 = B1 -
Arffman Oy
Lahti, Finland04.2024
Finnish 1 - Finnish Language
LAB University of Applied Sciences
Lahti, Finland02.2023
Master of Arts - International Business and Management
University of Westminster
London10.2002
Bachelor of Arts - International Business Communications
University of Westminster
London2001
Associate of Arts - International Business/Trade/Commerce
Jinan University
Guangzhou2000
Skills
- Supply chain management
- ERP systems proficiency
- Strategic sourcing
- NetSuite and Odoo experience
- Teamwork and collaboration
Timeline
Supply Chain Manager
Taiga Concept Oy
05.2024 - Current
Project Manager
Taiga Concept Oy
08.2023 - 04.2024
Chief Representative Officer
Isku Interior Oy
01.2013 - 01.2023
General Manager
Enhance Fashion Accessories Ltd.
05.2007 - 01.2013
Merchandiser
GuildMaster, Inc
02.2006 - 04.2007
Project Manager
CHINA BUSINESS LINK LIMITED, Guangzhou
06.2004 - 02.2006
Sales Advisor
Warehouse Fashions
03.2003 - 05.2004
Teaching & Boarding Assistant
St. John's College
09.2002 - 03.2003
Travel Consultant
CHINA TRAVEL SERVICE AND INFORMATION CENTRE LIMITED
06.2001 - 12.2001
Finnish 1 - Finnish Language
LAB University of Applied Sciences
Moduulit 1, 2 & 3 = B1 -
Arffman Oy
Master of Arts - International Business and Management
University of Westminster
Bachelor of Arts - International Business Communications
University of Westminster
Associate of Arts - International Business/Trade/Commerce
Jinan University
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