Summary
Proven track record of enhancing customer satisfaction and streamlining operations, evidenced by my role as Head Chef at KPO where I significantly managed food costs and fostered strong vendor relationships. Skilled in time management and teamwork, I excel in fast-paced environments, ensuring both efficiency and high-quality service. Hardworking employee enthusiastic about learning, field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
7
7
years of professional experience
Work History
Delivery Driver
Wolt
2019.01 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Head Chef
KPO
2017.03 - 2023.03
- Placed orders to restock items before supplies ran out.
- Managed food costs effectively with careful menu planning, accurate portion control, and utilization of seasonal ingredients.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Developed strong vendor relationships to secure fresh, quality ingredients at competitive prices while supporting local businesses whenever possible.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Led staff meetings to discuss upcoming events, address concerns or challenges, and reinforce company values as well as expectations within the workplace environment.
Education
HOTEL_RAVINTOLA_JA CATERINGALAN PERUSTUTKINTO
04.2017
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Time Management
- Attention to Detail
Languages
Arabic, English, Somali, Finnish
Native language
Arabic
Proficient
C2
English
Advanced
C1
Finnish
Elementary
A2
somali
Proficient
C2
Timeline
Delivery Driver - Wolt
2019.01 - Current
Head Chef - KPO
2017.03 - 2023.03
Vamia - , HOTEL_RAVINTOLA_JA CATERINGALAN PERUSTUTKINTO
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