Yue (Winnie) Wu
Lappeenranta
Summary
Economics graduate with extensive experience in marketing and client service, transitioning to a career in environmental sustainability. Currently pursuing a second bachelor's degree in Engineering, specializing in environmental technology, to develop innovative solutions for sustainable development. Passionate about applying analytical and communication skills to environmental research.
Overview
6
6
years of professional experience
Work History
Client service representative
Alibaba Group-International E-commerce Branch
Shenyang, China
02.2021 - 03.2024
- Assisted global clients in navigating the Alibaba platform, resolving logistical and policy-related challenges to ensure smooth international trade operations.
- Trained clients with platform functionalities, fostering long-term relationships and trust.
- Collaborated across departments to provide tailored solutions, supporting diverse business needs in a fast-paced, multicultural environment.
- Developed expertise in global trade policies, and customer-focused problem solving.
Marketing specialist
CNKI (a database company)
Beijing, China
05.2018 - 11.2020
- Represented the company at national conferences to promote its reputation and identify potential clients, primarily from large institutions and technology companies.
- Analyzed and visualize conference outcome datas with the team, improving future event strategies.
- Collected client feedback to design more targeted and impactful publicity materials, ensuring alignment with client needs and trends.
- Gained experience in data-driven decision-making, communication, and collaboration with cross-functional teams.
Education
Bachelor of Science - Environmental technology
LUT University
Lappeenranta Finland 08.2024 -
Bachelor of Economics - Economics
Soochow University
Soochow China 08.2013 - 07.2017
Skills
- Customer-focused
- Marketing
- Data analysis
- Project Management
- Knowledge of Python, Matlab
- Researching and gathering information
Timeline
Bachelor of Science - Environmental technology
LUT University
08.2024 -
Client service representative
Alibaba Group-International E-commerce Branch
02.2021 - 03.2024
Marketing specialist
CNKI (a database company)
05.2018 - 11.2020
Bachelor of Economics - Economics
Soochow University
08.2013 - 07.2017
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