Zainab Kanu
Helsinki
Summary
Adept at navigating high-pressure environments, I elevated service standards at Amarande Hotel Cyprus through exceptional multitasking and customer service skills. Specializing in hospitality service expertise and complaint resolution, I consistently ensured a welcoming dining experience, demonstrating a keen ability to improve performance and guest satisfaction.
Overview
2
2
years of professional experience
Work History
Waitress
Amarande Hotel Cyprus
03.2022 - 10.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
Under Graduate - High School
Spring House Oy
Finland Helsinki 06.2024
Skills
Customer Service
Languages
Finnish
Elementary (A2)
English
Advanced (C1)
Timeline
Waitress
Amarande Hotel Cyprus
03.2022 - 10.2023
Under Graduate - High School
Spring House Oy
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