Jennifer Vincent

Enthusiastic and dedicated individual with a passion for customer service and a positive attitude. Eager to embark on a career as an air hostess and provide passengers with a safe and enjoyable travel experience. Possessing strong communication skills, a friendly demeanor, and a willingness to go above and beyond to meet the needs of passengers. Excited to bring passion for service and commitment to safety to a dynamic and fast-paced airline environment.

• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
• Evaluated staff performance and provided coaching to address inefficiencies.
• Helped meet changing demands by recommending improvements to business systems or procedures.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.
• Educated staff on organizational mission and goals to help employees achieve success.
• Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
• Solicited customer feedback to identify and improve on areas of weakness.
• Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
• Maintained database systems to track and analyze operational data.
• Generated reports detailing findings and recommendations.
• Completed store opening and closing procedures and balanced tills.
• Scheduled staff shifts to secure adequate coverage and productive workflows.
• Completed daily financial activities and prepared monthly reports for management to inform decision-making.
• Completed daily side work and opening and closing duties without fail.
• Answered phone calls to take orders, give information and document reservations.
• Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
• Helped long-term care residents with bathing, dressing, feeding, and other daily living activities.
• Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
• Spending time and doing new activities together.

I have a few hobbies that I really enjoy. One of them is going to the gym. I love working out and staying active, so I spend a lot of time lifting weights, doing cardio exercises, and taking fitness classes.

Another hobby of mine is handcrafting. I enjoy making things with my hands, like sewing, and crafting various DIY projects. It's a great way for me to relax and express my creativity.

Lastly, I love dancing. I have been taking dance classes for years and it's something that brings me so much joy and energy. Whether it's hip hop, bharathantyam or bollywood, I love moving to the music and expressing myself through dance.

Overall, these hobbies help me stay active, creative, and happy in my free time.