Khaled Maher
Helsinki,Uusimaa
Summary
Highly motivated and ambitious recent graduate in business administration with excellent language skills and a proactive attitude. Constantly seeking opportunities to expand skill set and acquire new job-related competencies. Strong determination to succeed and eager to enhance professional capabilities and contribute effectively to any organization.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Project Assistant and Freelance Coordinator
Pulp Agency Oy
10.2023 - Current
- Completed multiple tasks simultaneously to optimize project completion.
- Maintained a high level of accuracy in all project documentation, ensuring consistency and clarity throughout the lifecycle of projects.
- Enhanced team communication by organizing and maintaining accurate documentation of meeting notes, action items, and followups.
- Maintained a well-organized document repository for easy access to vital information during the lifecycle of projects.
- Worked with senior leadership to complete complex projects on time and under-budget.
- Contributed to successful project outcomes by providing comprehensive administrative support to the team.
Sales Advisor
Clas Ohlson
06.2024 - 08.2024
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Increased sales by offering advice on purchases and promoting additional products.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Exceeded sales targets consistently through effective product demonstrations and persuasive communication skills.
- Collaborated with team members to achieve monthly sales goals and improve overall performance.
Sales Advisor
Clas Ohlson
01.2022 - 05.2022
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Increased sales by offering advice on purchases and promoting additional products.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Exceeded sales targets consistently through effective product demonstrations and persuasive communication skills.
- Collaborated with team members to achieve monthly sales goals and improve overall performance.
- Assisted customers with after-sales support, resolving issues quickly and maintaining high satisfaction levels.
Trainee
Lidl Oy
02.2021 - 03.2021
- Learned new materials, processes, and programs quickly.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Attended training courses to build understanding of processes, techniques, and industry.
- Supported departmental tasks to increase understanding of industry processes.
- Supported organizational objectives with help from existing employees.
Education
Associate Of Business Administration - Business Administration And Management
Ammattiopisto Luovi
Helsinki04.2024
Lukio - Opintoja
Carson Long Military Academy
Pensylvania, USA04.2011
Skills
- Sales experience
- Customer service experience
- Building rapport
- Sales background
- FLUENT IN Finnish, English and Arabic
Personal Information
Date of Birth: 02/11/1994
Certification
Business Administration, Vocational Degree
Languages
Arabic
Bilingual or Proficient (C2)
Finnish
Advanced (C1)
English
Advanced (C1)
Timeline
Sales Advisor
Clas Ohlson
06.2024 - 08.2024
Project Assistant and Freelance Coordinator
Pulp Agency Oy
10.2023 - Current
Sales Advisor
Clas Ohlson
01.2022 - 05.2022
Trainee
Lidl Oy
02.2021 - 03.2021
Business Administration, Vocational Degree
Associate Of Business Administration - Business Administration And Management
Ammattiopisto Luovi
Lukio - Opintoja
Carson Long Military Academy
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