Sageenthan Anantharaja
Oulu
Summary
Versatile and results-oriented professional with a robust background in construction management and customer service, notably with KPK Building and Construction Works. Excelled in project coordination, leveraging AutoCAD proficiency and analytical problem-solving to enhance productivity and safety. Demonstrated exceptional interpersonal skills, ensuring stakeholder satisfaction and team cohesion. Achieved significant material waste reduction, underlining a commitment to efficiency and environmental assessment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Site Engineer
KPK Building and Construction Works
01.2023 - 12.2023
- Checked technical designs and drawings for adherence to standards.
- Recorded daily events and activities in site diary to evaluate process and improve productivity.
- Oversaw quality control and health and safety matters for construction teams.
- Enhanced site safety by conducting regular inspections and enforcing strict adherence to safety protocols.
- Coordinated with subcontractors ensuring their work met project specifications as well as monitored their progress towards completion deadlines.
- Reduced material waste through accurate estimation, procurement, and usage tracking of required resources.
- Compiled and presented reports explaining project details to non-technical stakeholders.
Restaurant Waiter
Tilko Jaffna City Hotel
08.2016 - 07.2017
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Assisted in training new waitstaff members, contributing to a cohesive team environment.
- Promoted restaurant specials and upsold menu items, increasing overall sales revenue.
- Effectively communicated dietary restrictions and allergies to kitchen staff, ensuring accurate meal preparation for guests.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Communicated with kitchen staff to enable accurate food preparation.
- Processed orders and sent to kitchen employees for preparation.
- Inspected dishes and utensils for cleanliness.
Education
Masters In Mining And Mineral Engineering - Engineering Technology
University of Oulu
OuluSkills
Site Inspection
Certification
- IESL membership
- Certificate in machine learning and data analytics
- Membership in AusIMM
Languages
English
Advanced (C1)
Tamil
Bilingual or Proficient (C2)
Timeline
Site Engineer
KPK Building and Construction Works
01.2023 - 12.2023
Restaurant Waiter
Tilko Jaffna City Hotel
08.2016 - 07.2017
Masters In Mining And Mineral Engineering - Engineering Technology
University of Oulu
- IESL membership
- Certificate in machine learning and data analytics
- Membership in AusIMM
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